Casework Assistant

Casework Assistant Godalming, England

Citizens Advice South West Surrey
Full Time Godalming, England 10.56 - 12.04 GBP Today
Job description

THE ROLE

30 hours a week.

£21,015 – £23,350 FTE – (£17,039 – £18932 pro rata).

Permanent.

Office based between our offices in Guildford and Ash.

There’s never been a more important time to work for Citizens Advice. As food costs rise at an alarming rate and energy bills are sky high, families are struggling to make ends meet and we’re experiencing record-breaking demand for our services. Join us on the frontline of the cost-of-living crisis and play a vital role in helping people find a way forward.

We are seeking someone who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive.

You’ll have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under-represented in our workforce.

More details are found in the job pack. You can apply here and also fill in a diversity form as part of your application.

Please see guidance notes on completing your application here.

The deadline for this role is Monday 21st of August 2023 at 11:59pm.

If you want to chat about the role further, you can contact Lewis Green by emailing [email protected] or calling 01483 961493

Casework Assistant
Citizens Advice South West Surrey

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