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case manager Guildford, England

Surrey Police

Full Time Guildford, England 31500 - 24000 GBP ANNUAL Today

Job description

Division / Department - Operations Command Grade - Grade D Status - Full Time and Part Time Available Contract Type - Permanent Salary Grade Range - £24,075 - £27,303 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role

The Surrey Safety Camera Unit is aiming to reduce collisions and casualties on the roads in Surrey. Would you like to help us make a difference and make the roads safer for all?

Then come and join our friendly team based in offices near Guildford.

Key Responsibilities

An exciting role has arisen within our Process Administration team. Our Case Administrators contribute to the enforcement of camera detected offences as part of the Force commitment to the Surrey Road Safety Partnership.

Reporting to the Admin Team Leaders, you will be a strong team player with excellent communication and administrative skills. With a proven ability to accurately input data and a methodical mind to maintain vital police records that could be used as evidence in court, you will be responsible for the efficient processing of speed, red light and red x offences detected by safety cameras.

You will be responding to enquiries from the public in writing or by telephone, ensuring statutory forms are despatched on time and statements and prosecution files are compiled accurately.

Skills & Experience

You will be able to work in a calm and professional manner to meet strict deadlines, and will be willing to undertake training to become proficient in the use of the departmental computer systems, printing and mailing technology.

Further Information

Should you require any further information about the role, please contact Ian Kyle:

Email: [email protected]

Phone: 01483 637986

We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding [email protected] to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; - vacancies in collaborated units are available to all officers and staff across both Forces - vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally. If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Diversity Statement

We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.