Call Centre Agent Newcastle upon Tyne, England
Edinburgh P Limited
Full Time
Newcastle upon Tyne, England
22662 - 25519 GBP ANNUAL Today
Job description
As a Call Center Agent, you will be responsible for making outbound calls to potential customers, analyzing market data, and providing product information. Your main goal will be to generate leads and schedule appointments with interested customers. To succeed in this role, you should have previous experience in a call center or telemarketing position, excellent communication skills, and the ability to work independently. Join our team and contribute to our company's growth!
Responsibilities:
- Make outbound calls to potential customers
- Develop a deep understanding of our products and services to provide accurate information and assistance to customers.
- Collaborate with team members to share knowledge and best practices for improving customer service.
- Provide product information and answer customer inquiries
- Schedule appointments or follow-up calls with interested customers
- Maintain accurate and detailed records of customer interactions
Experience:
- Excellent communication skills, both verbal and written
- Strong analytical and problem-solving abilities
- Ability to work independently and meet targets
Job Type: Full-time
Salary: £22,662.00-£25,519.00 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to Commute:
- Newcastle upon Tyne (preferred)
Work Location: In person
Application deadline: 20/09/2023
