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Job description

As a Call Center Agent, you will be responsible for making outbound calls to potential customers, analyzing market data, and providing product information. Your main goal will be to generate leads and schedule appointments with interested customers. To succeed in this role, you should have previous experience in a call center or telemarketing position, excellent communication skills, and the ability to work independently. Join our team and contribute to our company's growth!

Responsibilities:

• Make outbound calls to potential customers
• Develop a deep understanding of our products and services to provide accurate information and assistance to customers.
• Collaborate with team members to share knowledge and best practices for improving customer service.
• Provide product information and answer customer inquiries
• Schedule appointments or follow-up calls with interested customers
• Maintain accurate and detailed records of customer interactions

Experience:

• Excellent communication skills, both verbal and written
• Strong analytical and problem-solving abilities
• Ability to work independently and meet targets

Job Type: Full-time

Salary: £22,662.00-£25,519.00 per year

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to Commute:

• Newcastle upon Tyne (preferred)

Work Location: In person

Application deadline: 20/09/2023