Multi Trades Recruitment Limited

Full Time Maidstone, England 13.72 GBP HOURLY Today

Trade Team Recruitment are looking for call centre staff to start immediwtely in Maidstone

About the role

Working in a maintenance call centre environment
You will be required to receive repair enquires via telephone and email and then ensure these are recoded with a effective and efficient manner
Ensure that you record the enquires with as much details as possible to ensure the engineers doing the work know exactly what job they are going to
To ensure that all performance targets set by the business are met and that all works are completed within the required timescales and to the satisfaction of the customers
Ensure a culture of open communication
Ensure integrity of customer’s data
08:00 - 18:00 Mon-Fri
13.72 per hour paid on a weekly basis

About you

Previous experience of working in a call centre environment
Sound knowledge of general office administration procedures
Good computer literacy skills and experience of common software packages
Strong customer service skills – ability to deal with customer enquires effectively

Please upload your CV if you wish to apply or call Tom on 0345 475 3392