Job description
Trade Team Recruitment are looking for call centre staff to start immediwtely in Maidstone
About the role
About the role
- Working in a maintenance call centre environment
- You will be required to receive repair enquires via telephone and email and then ensure these are recoded with a effective and efficient manner
- Ensure that you record the enquires with as much details as possible to ensure the engineers doing the work know exactly what job they are going to
- To ensure that all performance targets set by the business are met and that all works are completed within the required timescales and to the satisfaction of the customers
- Ensure a culture of open communication
- Ensure integrity of customer’s data
- 08:00 - 18:00 Mon-Fri
- 13.72 per hour paid on a weekly basis
About you
- Previous experience of working in a call centre environment
- Sound knowledge of general office administration procedures
- Good computer literacy skills and experience of common software packages
- Strong customer service skills – ability to deal with customer enquires effectively
Please upload your CV if you wish to apply or call Tom on 0345 475 3392
Multi Trades Recruitment Limited
multitradesrec.co.uk
Bolton, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public