Cafe Supervisor

Cafe Supervisor Beccles, England

Beccles Lido
Full Time Beccles, England 10.62 GBP HOURLY Today
Job description

Job Title: Café Supervisor (seasonal)

Employer: Beccles Lido Limited (BLL), Beccles Lido Trading (BLT)

Location: Beccles Lido

Remote working role: No – location based only

Age Restriction: 18+ on date of contract commencement

Level/Salary Range: £10.62 per hour

Hours: Variable, based on needs of the service. Hours will include daytime weekday and weekend working

Contract: Zero Hours

Reporting: Role reports to General Manager and liaises closely with Duty Managers

Job Description

Objective of role

  • To maintain cafe standards
  • Produce and serve well prepared food
  • Provide first class customer service
  • Carry out stock management and ordering
  • To hold excellent communication and public relation skills.
  • To complete and supervise and kitchen cleaning to a 5* standard.
  • To manage Retail Assistants and assist their professional development
  • Grow personally and professionally as part of the lido business.

Responsibilities

  • To prepare and serve food from the kitchen, with assistance
  • To prepare and serve hot drinks from the kitchen, with assistance
  • To manage stock levels of all items and ensure staff are correctly stock rotating
  • Ensure merchandise and food items are displayed and restocked
  • To order stock for the kiosk and kitchen from our selected suppliers
  • To ensure the kitchen is kept clean and cleaning procedures are followed and documented
  • To update and inform staff of allergy advice for all food items.
  • Own and update the cafe manual and train new staff
  • Continually develop an understanding of the company’s culture, products and ethics reflect this in everyday performance
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Other duties as deemed necessary or as required.

Person Specification

Qualifications:

  • Maths & English GCSE A-C (or working towards) Essential
  • Training Food Safety and Hygiene (Catering) Level 2 [Minimum] Essential
  • Allergy Awareness training Desirable

Experience:

  • Previous experience in a kitchen or café environment Desirable
  • Experience in a retail environment Desirable
  • Previous face-to-face customer service experience Desirable
  • Previous experience in use of EPOS system and/or tills Desirable
  • Use of Microsoft Excel and Microsoft Office based systems Essential

Skills:

  • Ability to initiate contact and communication Essential
  • Confident, articulate, and accurate spoken English Essential
  • Ability to work hard and smart Essential
  • Ability to adapt to frequent change and a pressured environment Essential
  • Able to work with and manage others of all ages Essential
  • Trustworthy Essential
  • Good problem-solving skills Essential

Attitude:

  • Passionate about customer service Essential
  • Highly self-motivated Essential
  • Warm, friendly, and engaging personality Essential
  • Strong sense of responsibility and desire to get things done properly Essential
  • Co-operative and coachable Essential
  • Prepared to challenge if something not right Essential
  • Motivated by being a team player with a common goal Essential

Other:

  • Understanding of working for a social enterprise/charity Desirable
  • Able to work evenings and weekends as required, within reason Essential
  • Flexible, reasonable, and diplomatic Essential

Job Types: Temporary contract, Zero hours contract
Contract length: 7 months

Salary: £10.62 per hour

Benefits:

  • Company events
  • Free parking
  • On-site parking
  • Store discount

Schedule:

  • Day shift
  • Every weekend
  • Monday to Friday
  • Weekend availability

Work authorisation:

  • United Kingdom (preferred)

Work Location: One location

Application deadline: 06/03/2023

Cafe Supervisor
Beccles Lido

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