Job description

ABOUT BOSWORTH INDEPENDENT COLLEGE
​​​​​​Bosworth Independent College is a relatively small college of approximately 300 students. This enables us to offer a supportive family atmosphere, where students and staff can enjoy their work and thrive as valued people and professionals. Our ethos is one that believes in the importance of the individual and celebrates success regardless of the level. Students come from a wide variety of countries and are motivated and aspirational, mostly aiming for Russell Group and Oxbridge.

OVERVIEW OF THE JOB
Set on the ground floor of this very prestigious 46,500 sq ft site, Grade II listed building, our new Café opening in Sept 2022, with three separate lounge, seating and conservatory areas will, no doubt, draw lots of customers from students and staff alike. Currently being decorated and fitted with all new equipment, the Newton Café will be the ideal location for a baguette and coffee whilst doing some quiet studying or reading a book, or for a group of friends to get together to have a cold drink and a catch-up during break time!

We have an exciting opportunity to be a central part of the team as Café General Assistant, supporting the Café Supervisor, the person responsible for the day to day running of the Café.

Our busiest time in the Café will be 12pm-2pm Mon-Fri, so the General Assistant shift will be 11.30am-3.30pm, and the role will be focused on supporting the Café whilst it’s open wherever required (preparing and serving food and drinks, working on the till taking payments, clearing and cleaning empty tables), and cleaning the café after closing time, preparing it for opening the next morning.

All of these duties will assist the college in obtaining and maintaining the Café’s 5 Star rating awarded as inspected by Environmental Health Organisation and achieving a high level of quality and standards at all times regarding the food and hygiene, ensuring all health and safety procedures in relation to Catering are adhered to.

Benefits

• 20 hours per week
• Mon-Fri
• Uniform Provided
• Overtime available
• 28 Days Annual Leave including Bank Holidays
• Possible performance related bonus

The following section outlines a more detailed, but not exhaustive, description of the role:

MAIN RESPONSIBILITIES
 Assist with the overall day to day running of the Café
 Provide, produce and serve Hot and Cold snacks and drinks
 Maintain safe working practices and ensure quality products are served and value for money achieved
 Manage payment (cash or card) transactions with customers (students, visitors, staff)
 Keep the Cafe and Storeroom clean and free of rubbish
 Assist with start-up/close-down procedures each day (Mon-Fri)
 Maintain the furniture and fittings within the Cafe
 Maintain safe and comfortable conditions in the Cafe demise for all staff, student and visitors
 To report any incidents, accidents, near misses or complaints to the Café Supervisor
 Review of all HACCP, COSHH, Level 2 Hygiene, HIT Training & SFBB procedures.
 Government legislation requirements (food policy in schools/boarding standards agency).
 Identify the areas for improvements in relation to the Cafe and consult with Café Supervisor
 Assist with the evacuation of the Cafe area ensuring that students and staff at times of evacuations
 Ensure that requirements of the company security procedures are observed

Cross College Responsibilities
 Other related duties as directed by the Head Chef or Operations Manager from time to time
 You may also be required to undertake additional duties during our busy Summer School period
 To adhere at all times to College standards (consistent with the Staff Handbook).
 To provide general support and cover across the organisation as required.

Health & safety
 To comply with all health and safety procedures as required by the College
 Keep up to date with H&S legislation and Health and Safety Executive directives applicable to your area

Child Protection
 Promote the welfare of children and young persons – be aware of the college’s procedures and report any concerns to the Designated Safeguarding Lead immediately
 Complete the appropriate level of safeguarding children training identified by the college

Person Specification
 Previous experience working in a fast-paced café environment as a server.
 Broad understanding of Catering facilities and regulations associated with
 Good communicator and negotiation skills, with calm and diplomatic approach
 Good level of spoken and written English, with clarity of speech
 Problem-solving abilities
 Ability to work using own initiative and within timeframes
 Numerate, accurate and computer literate
 Ability to cope working under time pressure, meet deadlines and can prioritise conflicting demands without causing disruption to other colleagues
 Remains balanced and rational in dealing with others

 Proactive rather than reactive in approach
 Takes responsibility and ownership for work issues
 Understands College goals and direction and committed to role and to team/College
 Energetic and enthusiastic and has a positive impact with colleagues and clients
 Confronts and overcomes obstacles to progress within team
 Demonstrates good thinking, listening and questioning skills to understand different issues
 Can suggest and where appropriate, implement solutions appropriate to different situations
 Shows clearly that he/she is learning from experience
 Knows when to ask for support and advice from colleagues
 Keeps line manager and team informed of progress or difficulties

 Demonstrates a clear empathy with students and understands their needs
 Enjoys teamwork and creates open and supportive team climate
 Has confidence and respect of peers, sub-ordinates, and superiors
 Understands the needs of others
 Gets on well with both children and adults alike

PHYSICAL SPECIFICATION
 Neat, well-groomed, well-presented, professional image
 Good health record, no food allergies that would impact being able to carry out the duties of the role
 Physically able to work in a fast-paced customer service delivery role
 Punctual timekeeper
 Positive role model

ADDITIONAL REQUIREMENTS
 Ability to work additional hours as and when required (especially during the busy summer school period)
 Flexibility and ability to cover other sites/locations (rarity)
 Willing to play a part in the wider life of the College community

AND FINALLY
Bosworth Independent College is committed to safeguarding and promoting the welfare of
children and young people and expect everyone connected with the College/s to share this
commitment.

​​​​​​​#INDCATS2

Job Type: Part-time
Part-time hours: 20 per week

Salary: £11.00 per hour

Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Northampton: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person