Cafe Assistant Kettering, England
Job description
Job Description
Job Summary
Kafe Bloc is a lively and unique space that provides a social hub in Kettering’s Cultural Quarter.
The Café Assistant is a key role in providing a warm welcome and fantastic customer service to all customers and ensuring smooth running of the daily operation..
The successful candidate will have bags of enthusiasm, great interpersonal skills, a passion for providing excellent service and an ability to stay calm under pressure. Full training will be provided but Barista Skills and experience in a catering/retail environment would be an advantage.
Hours - 12 to 20 per week from Monday to Saturday
Responsibilities and Duties
MAIN ROLES AND RESPONSIBILITIES OF THE POST
- Setting up and ensuring the café is ready to trade each day
- Attending team, front of house and staff meetings as appropriate
- Willingness to attend training as appropriate
- Providing exceptional the front of house service,
- Taking orders, dealing with cash and card transactions.
- Preparing drinks orders.
- Delivering drinks / food orders to tables.
- Assisting with food preparation
- Clearing tables, cleaning and processing crockery & cutlery through dishwasher
- Ensuring high levels of cleanliness and hygiene are met at all times
- Providing a warm and welcoming environment and ensuring that customer service is efficient and outstanding
- Maintain excellent levels of communication with colleagues
- Be responsible for completion of cleaning rota, cleaning of café area and completion of daily records for health and safety
- Stock Management – Assisting management by identifying restocking requirements
- Licensing- Be aware of licensing restrictions and ensure adherence
Qualifications and Skills
Attributes
- A friendly and confident demeanour
- A sense of responsibility to the Café ethos and to that of the organisation
- A flexible approach to working
- Fantastic customer service
- Enthusiasm & Energy
Skills Barista trained
- EPOS trained
- Ability to communicate clearly
- Efficient and reliable
Experience Working in a café environment
- Use of Manual Espresso Coffee machine
- Use of EPOS systems
- Knowledge of Food handling and food hygiene
- Knowledge of Current licensing laws
Qualifications Essential - Food Hygiene qualification – level1/2.
- Desirable - Emergency First Aid
Benefits Fantastic and fun working environment
- NEST Company pension scheme
- Paid Annual Holiday leave
Job Type: Part-time
Part-time hours: 16-30 per week
Salary: From £8.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Ability to commute/relocate:
- Kettering, NN16 0AN: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Baristas: 1 year (preferred)
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Expected start date: 01/08/2023
