Job description
JOB TITLE
Civils and Cabling Supervisor - (Morpheus SE B&C)
REPORTS TO:
Delivery Manager
DIVISION
Avonline Network Services Limited
DATE
08/08/2023
LOCATION
Southampton, Portsmouth, Thames Valley (Basingstoke, Guildford, Reading, Oxford, Windsor)
WHY THIS ROLE MATTERS
Avonline Network Services Limited are a leading specialist provider in telecom FTTP network design, build, installation, and maintenance.
Our mission is to deliver what we promise and support our customers efforts in building high-quality communication networks that connect millions of people, communities, and businesses across the UK.
Since our acquisition in 2019 by MGroup Services, Avonline has seen unprecedented year-on-year growth as we strengthen our client base and open new market opportunities.
Building upon a 30-year relationship with Virgin Media O2, we are proud to be the partner of choice supporting the Morpheus Contract through building and maintaining their Hybrid Fibre Coax (HFC) and Fibre-to-the-Premises (FTTP) network, helping them to deliver their 23m gigabit-capable premises build ambition by the end 2028.
We need supervisors who are passionate about people, thrive off a challenging but rewarding environment, and want to drive the best possible predictable on time delivery with the best customer experience for our customers and their customers.
JOB SUMMARY
Reporting to the Delivery manager the ideal candidates will have experience of supervising cabling & civils activities, Knowledge of installation of ducting, chambers and street cabinets within the public highway This position requires a high degree of self-motivation, organisation and supervision skills.
Responsible for ensuring performance and profitability for all network projects. Working closely with all stakeholders to deliver projects that meet their requirements.
Candidate must have a good awareness of Health & Safety and company policies.
Site supervision of field operatives (direct labour and sub contract) to ensure that all orders are delivered to time, in a safe and compliant manner, ensuring all contractual processes, procedures and quality standards are met.
KEY SKILLS & RESPONSIBILITIES
- HA and Local Authority liaison
- Client liaison
- Emergency Call Out coverage
- HA Defects – compliance to legislative clearance timescales
- Survey for fluidity tasks
- Ensure compliance to all quality and safety standards via in-progress and retro audits
- In field coaching and identification of operative training and accreditation requirements
- Operative accreditation
- Stores and materials
- Job pack engineering validation
PERSON SPECIFICATION
- Good people management skills
- Experience in Telecoms copper and fibre networks
- Basic understanding of the contract terms and conditions applicable to their work.
- Good understanding of legislation affecting activities in the highway.
- Ability to liaise effectively with client Contract Management, Streetworks and planning representatives.
- Ability to liaise effectively with HA and 3rd party stakeholder representatives.
- Awareness and understanding of the client Installation Specifications
- NRSWA – Current qualification to supervisor standard.
- Driving Licence (No more than 3 points)
DESIRABLE
- Experience in utilities network
- COSHH/RIDDOR/Health & Safety at Work – Knowledge of regulations and requirements
CRITICAL SUCCESS FACTORS
- Customer results, Compliance, Project delivery
INDIVIDUALS REPORTING IN & OTHER WORKING RELATIONSHIPS
Reporting in: Delivery Manager(s) & Operational Teams
Relationships and interfaces with Key Clients and the entire business