Job description
Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022?
Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector, we are currently recruiting for a Business Systems Analyst who has similar values, looking to work with some awe-inspiring people in an inclusive and supportive environment that offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting.
Join our Service Delivery Team
The Business Systems Analyst will primarily be responsible for improving our business efficiency through analysis of internal processes. Engaging with the business to identify value add opportunities and inputting into the overall health and optimal use of business systems. You will also get to manage the scoping, development, implementation, and training of all medium to large business system change requests and be responsible for producing monthly system status updates including RAG status.
Salary up to £55,000
25 Days Holiday + 8 Bank Holidays
Optional Hybrid working (3 days a week in Reigate)
Other organisations may call this role Process Analyst, Functional Consultant, Business Analyst or Business Process Analyst
Who are we looking for?
We are seeking a logical problem solver with:
· 5 years as a Business Systems Analyst with experience with process optimisation
· Experience using Microsoft Dynamics 365 (ideal) or equivalent e.g. Salesforce
· Power BI including the ability to create reports
· Self-sufficient with the experience to manage and develop this new function
· Experience working with cross functional teams including Project management and software development
· The ability to identify and implement process improvements
· Knowledge of Union Street aBILLity, Hubspot, is desirable
What can Opus offer you?
- Free daily breakfasts in the office
- Regular companywide events
- Monthly 'shining star' employee recognition awards
- Pension and life insurance
- Refer a friend scheme (£1,000)
- Mental health, financial and legal support
- Training and development plans
- State of the art offices
- Option to buy and sell holiday
- Employee Dream Ball - Quarterly chance to win £2.5k towards a dream
Culture is important to us as are our values
· Work together to win together
· Be brave and think differently
· Own it and never give up
· Strive to be the best
· Stay curious and keep learning
Meet Opus
Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.
We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.
We are a Disability Confident employer and Living Wage accredited.
Become part of our success story
For other opportunities please follow us on LinkedIn: https://www.linkedin.com/company/opustechnology
Job Type: Full-time
Pay: £50,000.00-£55,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- Paid volunteer time
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Reigate: reliably commute or plan to relocate before starting work (required)
Experience:
- business systems analyst: 4 years (required)
- IT project management: 2 years (required)
- Power BI: 2 years (required)
- Microsoft Dynamics 365: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Reigate