Business Support Analyst - Markets London, England
Job description
Business Support Analyst - Markets
- (008335)The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people.
The Business Support Analyst role combines operational responsibilities, problem investigation and varied analytical work due to the wide range of functionality in the system. You will learn how to use Openlink and will interact with multiple business areas in Markets and Banking as well as Technology teams.
There will be opportunities to contribute to Projects within the bank that impact the Openlink system as well as smaller packages of changes requested by the business areas.
This role can be seen as a steppingstone from “operational” to “analyst” if this is the career route you are looking for.
If you enjoy working in teams, are a self-motivated individual and are willing to learn then this is the ideal opportunity for you.
In line with many other Bank teams OBS adopt a hybrid model of remote and on-site working.
You will be entitled to shift payments on the days when you support the End of Day processing in Openlink.
Responsibilities will include:
- Providing vital operational support to business teams to allow the smooth running of key processes from 8:30am until End of Day has completed (approx. 8:30pm).
- Assessing and efficiently resolving issues raised. These can be time critical so the ability to build relationships with business teams across M&B is important.
- Supporting project and change testing in multiple system environments being used by different business areas.
- Proving analytical support to project work that impacts Openlink and requires Openlink expertise / experience.
Role Requirements
The successful candidate is likely to demonstrate most of the following attributes, but please don't be put off applying if you don't think you have everything on the list!
Minimum Essential Criteria
- Strong team-working ethic
- The ability to analyse and distil information quickly and concisely
- The ability to prioritise and organise a large and varied task list
- Diligent, pro-active approach to investigating queries
- Good interpersonal skills including clear oral and written communication
- Working as part of an operational area requires flexibility. The job holder will need to be able to adapt to changing work priorities and to respond to live issues as they arise.
The Bank values diversity and inclusion – we want to reflect the society we serve better, we want the best people to work for us and we want our workplace to be inclusive. We value all forms of diversity, including but not limited to age, disability, ethnicity, gender, gender identity, race, religion and sexual orientation. One way we support diversity and inclusion is through our staff-run networks, which are summarised here.
We are fully committed to having a diverse and inclusive working environment, and are open to considering how the role might be carried out with flexible working. This role is therefore open to flexible working patterns.
Where a role can be carried out from home, we are working towards colleagues spending at least half of their time in the office, so that we can all benefit from working together in person, while maintaining the flexibility offered by home working. From 6 June 2022, we expect colleagues to spend a minimum of 40% of their working time in the office per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.
We are also committed to making adjustments for candidates and employees where possible, and have partnered with external expert organisations to support us in this. We are a member of the Disability Confident scheme, summarised here, and people who wish to apply under this scheme should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.
We anonymise applications so hiring managers will not be able to see your personal information when reviewing your submission, including your CV. Please fully complete the application form questions as requested, as any incomplete submissions may not be reviewed.
The Bank of England is a distinctive institution and our rewards are one of the things that set us apart. As well as enjoying a competitive salary you will work in a collaborative, inclusive environment, with a subsidised restaurant, flexible working opportunities and plenty of wellbeing initiatives.
This specific role offers a base salary of £30,400 per annum, along with our comprehensive benefits package as follows:
- A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
- A discretionary performance award based on a current award pool.
- A 7% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
- 25 days annual leave with option to buy up to 13 additional days through flexible benefits.
- Private medical insurance and income protection.
The closing date for applications is 20 February 2023.
