Business Operations Manager London, England
Job description
This role is based in the UK and is based in our London office. Christian Aid is currently trialing a hybrid working model and you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days per week.
About us
There’s never been a better time to join Christian Aid’s Fundraising & Supporter Engagement Department. We would say that, wouldn’t we? But we mean it. We’re raising more money to help eradicate poverty, recruiting a new generation of supporters, transforming our digital fundraising, investing in our brand and building a movement with people in poverty to make lasting change. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to nearly £50 million annually to tackle the root causes of extreme poverty.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
The Business Operations Manager role is key to collaborative working across the Fundraising and Supporter Engagement department, having a significant impact and a vital role in supporting in delivering their ambitions, analysing everything we do to find ways we could be more impactful by using our data and reporting mechanisms effectively. Ensuring Christian Aid’s supporters receive consistent and high-quality fundraising and supporter communications by scrutinising how we operate and finding ways to do things better.
About you
You are an experienced business operations manager having a substantial record of leading on projects and activities around business improvement, managing both internal and external partnerships, the post holder will effectively be able to negotiate and influence especially when managing our suppliers to ensure the best value. You will need to be able to work on your own initiative and collaboratively with colleagues.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
- Give us an example of a time when you had to influence other people and persuade them to work in a collaborative way when there were different personal or organisational agendas.
- Using the STAR model, please describe a business improvement activity or project you have undertaken which you are most proud of.
- Tell us about a time when you used data to help make an effective business decision.
Job Types: Full-time, Permanent
Pay: £46,129.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Flexitime
- Health & wellbeing programme
- Life insurance
- Sick pay
- UK visa sponsorship
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in London
Reference ID: 4199
