Business Development Representative Manchester, England
Job description
WHO ARE WE?
The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.
Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and exciting place to accelerate your career.
JOB PURPOSE:
As part of the sales operations team and working closely with the UK marketing team, you will be responsible for achieving lead generation and new business targets by using a range of inbound and outbound sales tactics.
You will support the sourcing of new business leads and grow relationships with prospects on an ongoing and consistent basis, nurturing them into tangible opportunities in line with agreed targets. You will also be responsible for qualifying inbound and marketing qualified leads against specified criteria.
To be successful in this role, it is imperative to have an inquisitive, commercially-focused mind. You must undertake research to fully understand a prospect's business, and build personalised engagement strategies that demonstrate DEPT®'s capabilities.
As part of your role, you will work closely with our technology partners so that prospects can become customers.
You must be flexible in your communication approach, ask the right questions and network throughout a prospect's company to reach the senior stakeholders. You will be consultative in your approach, brilliant at building relationships, and adept at nurturing relationships.
KEY RESPONSIBILITIES:
- Manage the qualification of marketing qualified leads against specified criteria
- Build and manage outreach campaigns in our sales enablement software to agreed target lists, constantly monitoring engagement and acting accordingly
- Contribute to the creation of campaign themes and outreach ideas
- Help coordinate the collation of case studies and other sales material
- Demonstrate being a trusted first point of contact for new business leads to conduct a thorough qualification process, providing a detailed handover to the relevant pitch team
- Have experience completing PQQ and RFI company information and supporting with collating proposal information
- Can collaborate with the marketing team to create and execute engagement strategies to help nurture prospects into tangible opportunities
- Support with general sales admin across the business making sure the CRM is kept up to date for reporting
- Attend relevant industry events
SKILLS AND PREVIOUS EXPERIENCE:
Essential:
- Have a minimum of two years of experience working in a similar role
- Have experience in lead generation for the digital sector/an agency
- Have excellent written communication, interpersonal and organisational skills
- Always apply a confident, can-do attitude
- Are confident using a full range of communication techniques, including telephone calls, email, LinkedIn etc. to build engagement
Nice to have:
- Although full training will be given, the experience of Salesforce (or a similar sales database) would be beneficial
- Experience working with technical partners would also be advantageous (Sitecore, Adobe, Optimizely, Salesforce, Commercetools)
WE OFFER:
- Possibilities to do what you do best and to develop your skills further with training, development and certifications
- An excellent salary based on experience and equal pay policies
- Flexible working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you
- Pension, free private healthcare, mental health support, and company sick pay scheme
- 25 days paid holiday with the opportunity to buy extra days
- Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
- We celebrate successes by rewarding teams when big projects go live and honouring the year's top achievements at our annual awards ceremony
- Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun!
- Global annual DEPT® Cares Day where team members can donate their time and skills to support local charities
- a social calendar with weekly and monthly events on a team or agency level
DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DEPT® is proud to be an equal-opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.
Learn more about our diversity, equity, and inclusion efforts here.
