business associate Swinton, North Yorkshire, Yorkshire and the Humber, England
Job description
Business Researcher – Sales Support – Swinton Manchester
Salary: £23,000
Hours per week – 37.5
Mon – Fri (Friday Is working from home)
Holidays 25 Days and all bank holidays and your birthday day off.
Other: Pension | Private Medical Insurance | Life Insurance x4 salary | Flexible Benefits
Reporting to: Head of Business Development
Overview:
The key purpose of the Business Development Researcher is to work alongside the Business Development team with the assistance and preparation of data, researching target audience and updating the CRM with contact details and lead information.
You'll work within the CRM solution by checking data and ensuring the information held is up-to-date and accurate with relevant contact details so the team can make outbound calls efficiently. This will involve cross-refencing with our data providers and LinkedIn as well as making outbound calls. You'll also work with their website tracking system and will be responsible for updating the CRM with valuable insight, passing any social media leads to the Business Development Consultancy team so they can make contact immediately.
In addition, you'll also work on various business research projects on an-ad hoc basis.
This role will be an excellent starting position for individuals who wish to move into our Business Development Consultancy team longer-term, and build a successful career in software sales.
Key Responsibilities:
- Working with the Sales Manager to establish key markets to assist with prospecting data.
- Collating and researching prospecting lists via LinkedIn, CRM and data providers.
- Updating CRM records when you become aware of any changes with contacts/their businesses.
- Working closely with other departments where required within the company to ensure success in delivering a quality service to our clients.
- Through optimising your own personal behaviours, you'll support the business in driving world-class customer engagement and business performance.
Skills & Experience required:
- Educated to a minimum of GCSE Level - Maths & English essential.
- Experience in a contact centre or customer service environment is essential
- Experience in data entry and administration is preferred.
- Experience in the use of a CRM to record all activities (training will be provided in the use of specific CRM and marketing automation platform).
- An understanding of social selling and the Marketing/Sales funnel management.
- An interest in technology and how software helps businesses grow.
- The ability to build rapport with prospective customers through friendly, engaging communication.
About Us:
Our client is one of the UK’s leading payroll, HR and compliance providers. Supporting a growing customer base of 10,000 clients, our client produce millions of payslips every year and handle around 250,000 queries from clients requiring professional advice from experienced and qualified staff. They are experts in they do, committed to delivering an honest, reliable and comprehensive service to the SME market
Our client have a team of over 500 friendly professionals across four offices in Manchester, Sheffield, Farnborough and Kochi (India). They are passionate about making the work environment a fantastic place to work for every single one of their colleagues. The average length of service with our client is 12 years, which speaks for itself!
To help make our client such a great place to work, they focus on three things in the company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
Here's what you’ll gain if you join our team:
- A career packed with opportunity, in a stable and growing company.
- A comprehensive programme of learning and development.
- Competitive base salary.
- 25 days annual leave, plus your birthday off!
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension with up to 8.5% employer contributions.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Values:
One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team.
Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Speed: Our energy and focus mean that we always deliver quality, quickly and efficiently
Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Please send CVS’s to
[email protected]
Job Type: Full-time
Salary: £23,000.00 per year
Benefits:
- Company pension
- Employee discount
- Life insurance
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Swinton: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales and administration: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
