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Business Analyst - SAAS product, UK Remote and Hybrid options available

Cyberhawk are looking for two experienced Business Analysts who want to make a big impact, have autonomy and responsibility in a flexible company who value their employees. We use drones and software to keep people out of danger and reduce the carbon footprint of our energy and large capital project clients.

About our Business Analyst opportunities:

You would be joining the team responsible for our iHawk application and the individual solutions it delivers. You will be working closely with our Product Owners, UX/UI Designer and developers ensuring that our products are developed in line with the roadmap and strategy and customer needs. We work in an agile way and give everyone a large amount of responsibility and autonomy and so here is a place you can make a difference.

The day-to-day:

• You will be analysing systems and mapping business processes to identify gaps and improvements that can be made.
• You will be supporting the Product Owner in managing product roadmap priorities to ensure development work is prioritised.
• You will work closely with the delivery team, product owners and stakeholders to define, document and split features and user stories for the team to implement.
• Following agile principles you will contribute to team sprint planning and set expectations for delivery of new capabilities, features, and functionalities.
• You will work with stakeholders across product, operations, sales, marketing and the development teams to help influence and shape the product strategy and roadmap and undertake Business Analysis tasks to support commercial business cases.
• You will also work closely with stakeholders and partners to ensure we understand the customer problems and work with the development team to ensure the solutions we develop address those needs.
• You will be understanding the customer data and problems and ensure we make the most of that data to give users the information they need to make the best decision quickly and easily.
• Evaluate client requests, end user insights, industry drivers, and competitor capabilities to identify enhancements.
• You will also collaborate closely with the product and design teams to ensure operational team processes and data processing requirements are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming releases.

Who would be a good fit for our role?:

We are looking for someone who has solid business analyst experience around the mid-level career level. You should be a strong problem solver with analytical skills and an ability to think outside of the box. An empathetic human who enjoys working with stakeholders and can communicate well. We take pride in our work and support each other so are looking for people who like that too.

Ideally you will have experience with:

• Mapping business processes and identifying gaps and improvements that can be made
• Developing and documenting detailed business requirements for business process changes
• Supporting in translating business requirements into technical requirements that can be implemented by technical teams.
• Developing business cases and project plans for business initiatives that support business strategy and goals.
• Identifying appropriate project stakeholders and developing and maintaining their engagement at all stages of the requirements process.

• Successfully engage in multiple initiatives simultaneously.
• Working effectively as part of a project team alongside the Product Owner and delivery team.
• Accurately identify and estimate deliverable efforts and commitments.
• Contributing to team sprint planning and set expectations for delivery of new capabilities, features, and functionalities.

Who are Cyberhawk?:

Cyberhawk is a fast-growing, successful company with big ambitions. We are the industry leaders in drone-based visual inspection and survey solutions for energy infrastructure and major capital projects clients. Our cloud-based SAAS software iHawk is a visual-data solution that harnesses drone data to allow large scale sites and assets to be managed and maintained easily. Ultimately, we help make inspection and maintenance of sites safer, easier and greener thus keeping people out of danger and significantly reducing the carbon footprint of the energy and capital projects sectors.

Our people are the secret to our success. We thrive because of our team’s incredible talent and outstanding service. We plan to grow a lot over the next few years and so we are looking for a number of people to join our high-performance team.

Our values and what it is like to work here:

We have a no drama way of working. We work as one team, growing together, sharing our knowledge and skills to help us all succeed and feel valued. We are a team who cares about the work we are doing and find it rewarding. We value learning and seeking out new challenges and we are not afraid to make mistakes. We are open and honest in our communication and trust and respect each other. We strive to deliver the best results and deliver work that we are all proud of. We enjoy our work, contribute and make ourselves heard. More importantly, we have a laugh and fun whilst doing it!

Company Benefits:

• Competitive salary

• Bonus
• Salary Exchange Pension scheme
• Life insurance & employee assistance programme
• Cycle to work scheme
• Share options scheme

• Electric Car Scheme
• Monthly adventure draw
• Quarterly team building activities