business analyst Swindon, Wiltshire, South West England, England
Zurich Insurance
Full Time
Swindon, Wiltshire, South West England, England
47080 - 26860 GBP ANNUAL Today
Job description
Location: Swindon / Hybrid working
The opportunity:
Are you solution-focused, with the ability to bring people together to get the right results and outcomes for the business? Are you able to build solid relationships that enable you to influence key stakeholders? Do you enjoy challenging the norm and finding solutions that put the customer at the heart of everything that you do?
Here at Zurich, we are passionate about our people and our customers which is why we are growing our workforce significantly over the next year. As a result, we are looking for a team of Business Analysts to join us.
Our BA roles involve working on a wide variety of projects for both Life and General Insurance facing projects, tailored to your own development needs. You'll be covering a range of topics from new product and platform launches to technology refreshes and delivering significant business change, whilst maintaining a healthy work/life balance.
Working within our shared service UK Business Analysis team, you will have an opportunity to further develop your analysis skillset in a broad and varied change portfolio. You will also be part of our highly engaged Business Analysis practice, working with like-minded colleagues in a supportive environment to contribute to the maturity of the business analysis capability.
What will you be doing?
- We need you to be confident when it comes to change and able to deal with conflict and resolution, which often hinges on critical dependencies. You'll contribute to the planning and be responsible for the analysis approach, adapting organisational standards to meet project goals
- Collaborative by nature, you'll understand the need to work with other areas of the business with the customer at the heart of your focus. You'll be able to drive activity and understand the deliverables involved, as well as meet challenging timelines
- Elicit and document business requirements, ensuring the needs of both internal and external parties are reconciled
- Perform analysis across the end-to-end business processes to understand the system impacts
- Contribute to the functional design of the system, preparing use cases, functional specifications, and other design artefacts
- Work alongside third-party providers to ensure the scoped solution fully meets the business need
- Perform peer reviews for project artefacts to ensure specified standards are attained
- You’ll join with peers to share experience and develop best practices to maximise the effectiveness and efficiency of the department and grow your own skillset
- You’ll provide support for testing, implementation, and training activities to ensure the seamless delivery of change
What are we looking for?
- You’ll be able to bring an end-to-end experience of the project lifecycle and business analysis experience of IT and business change projects
- Experience with different methodologies and best practices using a range of requirement elicitation and documentation techniques
- Experience in delivering BA artefacts on business and IT change projects
- Excellent stakeholder management skills are essential for the role
- Experience in documenting use cases, functional specifications or similar
- Experience with system and user acceptance testing
- Experience in business process modelling and tools
- A good understanding of IT and digital technology combined with commercial awareness
Desirable:
Ideally, Business analysis qualifications (e.g., ISEB or CBAP) a background in Financial Services, Salesforce knowledge and experience in using Jira would be beneficial, but if you feel you fit the bill, don't let this stop you. We're more interested in bringing the right talent into the team to help create, develop, and build this cornerstone of the business.
Who we are:
With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers, and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We, therefore, look to hire great people and we encourage those people to give their best.
You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.
Further information:
At Zurich, we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.
Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.
We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.
So make a difference. Be challenged. Be inspired. Be supported, and Love what you do. Work for us. #LI-Hybrid
