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Responsibilities

• Own the engagement with stakeholders by managing their end-to-end project lifecycle, including requirements gathering, solution design, scope, development, testing, and deployment
• Design and build solutions within Salesforce as well as adjacent technologies
• Assist RevOps teammates and Director of GTM Systems with various work streams critical to large projects
• Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes
• Participate in creating a roadmap of user-centric solutions to stakeholders’ business and technical problems, with the goal of increased operational efficiency and readiness for scale

Requirements

• 3-5 years of experience with all aspects of declarative Salesforce implementation, including strong skills with flows, reporting, and configuring Lightning interface.
• Demonstrated ability to understand business needs and translate requirements into technical solutions in Salesforce and adjacent technologies.
• Strong interpersonal communication, project management, and stakeholder management skills.
• Experience with upstream and downstream integrations, including marketing automation tools, data warehouses, and billing technologies.
• Salesforce Admin Certification
• Experience with Outreach, Marketo, Salesforce CPQ, and Tableau a plus

Core skills

• Thoughtful and empathetic: You'll love this role if you enjoy connecting with end users and stakeholders day-to-day, helping them get to the “why” of their requests, and contextualizing those needs in the larger landscape of our systems and processes.
• Collaborative and proactive: If you work well in a supportive and self-directed environment, and proactively find ways to improve processes and partner with team members, your initiative will really shine in this role.
• Curious and creative: Scaling our business takes engagement and critical thinking about not just what’s needed now, but what will serve us in the future. Your love of creative problem-solving will be an asset as we balance executing on short-term and long-term goals.
• Organized: RevOps works with almost every team in the company and must synthesize many inputs and perspectives into a cohesive go-forward plan. Your skill at keeping multiple work streams clear and cohesive will be invaluable.

Why join us?

• Top-tier machine learning teams rely on our tools for their daily work at companies including OpenAI, Toyota Research Institute, Lyft, Samsung, and Pandora.
• You'll never stop learning. This role gives you a chance to be a foundational member of a growing RevOps team focused on making our sellers wildly successful — you’ll have an opportunity to wear many hats and build multiple skills, with strong support from engaged, experienced teammates.
• Customers genuinely benefit from our tool. Here's a quote from Wojciech Zaremba, Cofounder, and Robotics Lead, OpenAI: "W&B allows to scale up insights from a single researcher to the entire team, and from a single machine to hundreds of them."

Our Benefits

• \uD83C\uDFDD️ Flexible time off
• \uD83E\uDE7A Medical, Dental, and Vision for employees and Family Coverage
• \uD83C\uDFE0 Remote first culture with in-office flexibility in San Francisco
• \uD83D\uDCB5 Home office budget with a new high-powered laptop
• \uD83E\uDD47 Truly competitive salary and equity
• \uD83D\uDEBC 12 weeks of Parental leave (U.S. specific)
• \uD83D\uDCC8 401(k) (U.S. specific)
• Supplemental benefits may be available depending on your location
• Explore benefits by country