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Vertex Solutions has been providing excellent services to our clients in Enterprise Software, FinTech, Insurance, Mobile, R&D, Finance, and IT since 1997. We work for some of the most innovative names in their respective markets.

We operate as partners from a position of trust, developed through our delivery of essential talent time and time again. We have helped to build talented teams of scientific staff and engineers (in Software, Hardware, IT, and Network Support disciplines) from graduate through to board level, allowing our clients to create value and develop their brands.

We provide some of the best technology talents in Europe to a mix of global brand names and cool technology start-ups.

Are you looking for a new challenge as a Business Analyst?

(Candidate must be physically based in Poland)

Our client is one of the largest Financial Institutions and Financial Services organizations in the world, with operations in 64 countries and territories.

Using technology to transform the world’s leading financial institution, this is a job for the boldest problem solvers in the tech industry.

About Role:

Key Accountabilities

• Working with the Product Owner to lead the analysis and design of the Digital Workflow and Case Management strategy across Client Services, specific to the delivery of CLUB
• Responsible and accountable for the digital design and delivery across all client journeys, extending to customer experience and hand-offs to the underlying back-ends
• Perform business requirements gathering using a variety of techniques and support requirement refinement utilizing Agile methodologies
• Work closely with business SME’s to elicit and define business requirements, translating them into agile user stories that have clear acceptance criteria
• Working with IT teams to refine solution designs / user stories and communicate back to the business stakeholders at all levels in their ‘own language’.
• Lead and facilitate workshops and conversations with all SMEs, performing analysis to validate and challenge business requirements in accordance with target operating model
• Responsible for formulating user stories and defining acceptance criteria, collaborating with test teams to ensure test cases are aligned
• Presenting business requirements, proposed solution and acceptance criteria to the Product Owner for review, subsequently supporting the development team with query resolution during development phases
• Contributing training content to support User Readiness
• Responsible for creating and maintaining a traceability matrix and for effective RAID management
• Preparation of materials for senior stakeholder forums and present as required

Knowledge & Experience / Qualifications

• Client onboarding experience including KYC, Credit, Legal
• Extensive experience in business analysis within a digital context
• Proven analytical ability, including being able to contextualize data into business activities and conclusions
• Experienced change agent with proven experience of delivering complex change across multiple markets
• Extensive experience of Agile working practices, in particular the creation of precise and clear user stories and acceptance criteria, owning the stories/features all the way through the delivery lifecycle, from creation to deployment and supporting stakeholder and project members at the various lifecycle phases
• Strong experience of process optimization and experience of managing / assessing alignment to current/future operating models
• Outstanding organizational and planning skills with experience of management of multiple deliverables, with knowledge on when and how to re-priorities, or escalate as required
• Ability to operate across boundaries of business and technology organizations, utilizing broad business delivery, change, technology and data management and remediation knowledge
• Ability to deliver results in an environment with increasing regulation having an impact on operational performance times and client experience
• Proven problem solving skills with ability to consider alternative and innovative solutions
• Strong relationship management and influencing skills, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
• Highly developed understanding of end to end client / customer life cycle in Commercial and Global banking (preferable)

Employment Type – B2B

The way we work:

• An opportunity to broaden/deeper knowledge and expertise in global projects.

• Be part of a dynamic IT environment

• Stable job in a professional team

• Interesting path of a career in an international organization

• Consistent scope of responsibilities.

• Contact with top IT technologies available in the market.

• An environment where everyone has a voice.

• Work and Learn from teams with mature processes and tools to ensure the best-in-class deliverables.

Benefits:

• Private medical care and life insurance

Other benefits:

• Highly skilled tech team who is always ready to help, collaborate and share knowledge

• Clear career engineering path and the possibility to rotate between projects and teams (for longer term)

• Occasionally Hybrid working model after the Pandemic (we miss each other a lot!)

Have we sparked your interest?

Get in touch! We are looking forward to speaking to you.

Reach out to me at [email protected] or apply for this job to know more!