Business Analyst United Kingdom
Job description
One year fixed-term contract (Maternity Cover). Full-time position.
By 2030 we will be one of the world’s exceptional universities, helping to transform our region, country and world for the collective good. We want to lead the industry with our standards, processes and practices. Our Business Analysts make an essential contribution to the transformation of the institution and help to revolutionise our future to deliver our ambitious University Strategy by 2030.
This is a fantastic opportunity for an experienced Business Analyst to contribute to a world-leading University and shape a rapidly expanding team of Business Analysis experts and the service we deliver. We’re looking for someone who is ready to make a truly impactful contribution to a critical team during a transformational time at Warwick.
We know that greater diversity fosters innovation and creativity, and we want to encourage applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.
The role reports into a Senior Business Analyst. The Business Analysis team works alongside Solution Architects, Project Managers, Service Owners and customers to meet the strategic and near-term objectives of our customer groups.
We support the learning and teaching, research, administrative and commercial activities of the University. We therefore work across a very wide-ranging portfolio to deliver excellent service to customers including students, administrative staff, academics and external stakeholders.
In this role, you will apply business analysis techniques to understand the problems to be solved, producing Impact Assessments, as-is and to-be Process Maps and Gap Analyses, Requirements Catalogues (including as a framework for testing), Options Appraisals and Outline Business Cases, advising customers with solution selection and implementation. You will use creativity and imagination to identify opportunities to improve and innovate, and build a broad understanding of University-wide initiatives to make connections and find synergies. You will connect with people at all levels and build rewarding, positive relationships. There is variety, a great working environment, and an opportunity to contribute significantly to the University.
This is a post for an experienced and ambitious Business Analyst. This post is for a one-year fixed term contract, but there is a strong possibility of other contract length/types also becoming available.
To find out more or arrange an informal conversation about the role, please contact: Meghan Mitchell, Head of Business Analysis ([email protected]).
Interview Date: Week Commencing 14 June 2023.
Job Description
This is a fantastic opportunity for experienced Business Analyst to contribute to a world-leading University and shape a rapidly expanding team of Business and Process Analysis experts and the service we deliver. We’re looking for someone who is ready to make a truly impactful contribution to a critical team during a transformational time at Warwick. The Business and Process Analysis team works alongside Enterprise Architects, Project Managers, Service Owners and customers to meet the strategic and near-term objectives of our customer groups.
This is a post for experienced and ambitious Business Analyst. This is for a one year fixed term contract, with possibility of other contract length/types also becoming available. There is variety, a great working environment, and an opportunity to shape a new team and contribute significantly to the University.
DUTIES AND RESPONSIBILITIES
1) Develop a deep understanding of customer processes, strategies, priorities and constraints. Identify opportunities for process and performance improvement using business and process analysis techniques. Work with customers to inform digital strategies and standards. Drive and challenge customers’ assumptions about the way they will successfully introduce new business processes and solutions and contribute to robust process change, solution selection and implementation.
2) Apply previous experience of software development, to ensure that customers receive informed advice regarding the effective use of IT to achieve their goals, and manage the relationship with colleagues who provide technical and project management support for service delivery.
3) Initiate and contribute to the ongoing development of technical documents for systems requirements, support models, etc. Produce process documents including: process maps and analyses, metrics design and performance management.
4) Work independently with a diverse group of staff from both business and technical areas, and external suppliers creating opportunities to listen to customers and understand their needs, building relationships across the University. Work with the customer to determine the root cause of issues to identify the underlying true requirements and distinguish these from user requests. Attend formal University structures (faculty and department IT committees) and service reviews.
5) Play a leading role to analyse, document, propose and recommend solutions for customer areas.
- Work with the project sponsor to develop accurate, meaningful and measurable business cases.
- Draw on previous analysis experience and use a variety of business analysis methods (e.g. interviews, document analysis, requirements workshops, business process analysis, use cases, task, workflow analysis and facilitation) to elicit requirements and document business processes.
- Critically evaluate the requirements gathered from various sources and, where necessary, reconcile any conflicts.
- Prepare and present the business case, requirements and solution options at the levels appropriate to different audiences and for different deliverables, deconstructing high level.
- Information into details and abstracting up from low level information to a general understanding as needed.
- Deliver the relevant documentation as required, including functional specification; business requirements specification; detailed requirements specification; use cases and process documentation.
- Lead in the production of IT requirements documentation and supervise less senior analysts for formal procurement procedures.
- Identify and appraise solution options, carrying out options and gap analysis, to inform recommendations for implementation.
6) In the context of allocated project work, use expertise to act as liaison between the business and project teams, technology suppliers, technical and support teams to ensure the solution meets user requirements and that issues are identified and addressed as early as possible.
7) Develop proposals for service improvements and new solutions with Service Owners for technical and nontechnical audiences including the development of technical documents based on the UML framework (use cases, test cases, activity diagrams), BPMN notation framework and Lean Six Sigma skills (or equivalent).
8) Liaise as appropriate with all those within ITS responsible for delivering relevant services. Building good relationships with all internal teams working to support and develop new services is a crucial part of the role. In addition, where appropriate, and in conjunction with the relevant Service Owner, manage the performance of key external suppliers.
9) Contribute to the strategic development of ITS plans as an advocate for new and enhanced services.
Other duties commensurate with the scope and grading of the role.
For further information about the University of Warwick, please read our University Further Particulars.
For further information about IT Services and the Information and Digital Group, please see our websites.
For further information about the department, please visit the departmental website.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.
The University of Warwick holds an Athena SWAN Silver award; a national initiative to promote gender equality for all staff and students. Further information about the work of the University in relation to Athena SWAN can be found at the following link: Athena Swan (warwick.ac.uk)
The University of Warwick is one of the six founder institutions of the EUTOPIA European University alliance, whose aim is to become by 2025 an open, multicultural, confederated operation of connected campuses.
Right to work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK points-based immigration system please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.
Benefits and Rewards
Please refer to this link for a full list of our employee benefits here at Warwick here.
