Business Analyst Edinburgh, Scotland
Scottish Government
Full Time
Edinburgh, Scotland
41642 - 49860 GBP ANNUAL Today
Job description
Overview:
The Digital Identity Service
Access to public services is key. Our mission is to provide users with a safe, easy way to prove who they are and access the services they are entitled to.
Sitting in the Cloud and Digital Services division of the Digital Directorate, our work is core to the wider Digital Strategy of the Scottish Government helping valuable public services to be delivered securely, efficiently in an accessible way. As a valued member of the team, your work could be used by millions and benefit everyone across Scotland!
Our work is a key enabler for wider digital transformation across the public sector. In addition to developing the service, you will play a key role in supporting its wider adoption and success.
Working at scale and with a wide variety of public service users our work is technically complex, rich in variety and provides a real sense of pride - knowing we help make a positive, tangible difference to people’s lives.
Our success is based on trusting and empowering our teams - encouraging flexibility and freedom that you may find surprising in a public sector setting.
We are recruiting for three positions – Customer Onboarding; Verify your Identity and Attribute store development.
As Business Analyst you will play a pivotal role across all aspects of the Programme. You will working with multi-disciplinary teams to deliver a complex digital programme, driving forward progress at pace and to agreed timescales, managing competing priorities and building a culture of continuous delivery and improvement, ensuring that key processes are regularly analysed, maintained and improved.
Please note this role is a full time Fixed Term Appointment for a period of 23 months.
Responsibilities:
Competencies
People Management
If invited to any interview or assessment the panel will be looking for evidence of how you meet the above competencies. More details on these are available in the Person Specification.
Essential Criteria & Qualifications:
We’d love you to apply if you meet the following essential criteria. If you’d like to chat before applying please contact [email protected].
Essential Criteria
1. Strong experience of business analysis in a business, policy or digital project environment, particularly in relation to process mapping and business requirements gathering.
2. Excellent relationship management skills working with key stakeholders in technical and business environments.
3. Experience of working within an agile, multi-disciplinary team environment, and ability to deliver iterative design components (including user journeys) to the development team.
4. A proven track record of interpreting customer business needs to recognised industry standards, documenting workflows and results of business analysis and translating these into application and operational requirements through strong analytical, problem-solving, and conceptual skills.
What we can offer you
A rewarding role where you grow professionally, have a positive impact (potentially on millions) while enjoying a healthy work-life balance.
Remote Working
We operate a flexible location policy, with a named base in Scotland of Victoria Quay, Edinburgh.
Currently the team is working on a remote basis typically spending two days in the office each quarter at Victoria Quay, Edinburgh. Should you wish to spend more time in the office we will be very happy to support this.
Staff are assigned to the base office, however there may be a need for travel to other Scottish Government offices/other locations depending on assigned work.
Benefits
We provide an attractive package with extensive benefits including: -
We operate a flexible location policy, with a named base in Scotland. Staff are assigned to the base office, however there may be a need for travel to other Scottish Government offices/other locations depending on assigned work.
Hear from colleagues discussing Digital Careers at Scottish Government.
Click here to learn more about the full range of benefits you could enjoy.
*** Digital (DDaT) Pay Supplement
This post attracts a £5000 DDAT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.
The Closing Date for applications is the 12th March.
To apply please submit the following using our online application process: -
We are unable to progress applications which fail to provide clear evidence of meeting the essential criteria in their CV and Personal Statement.
DDaT Recruitment Candidate Guide
Diversity and Inclusion
Delivering a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives, and backgrounds of everyone in Scotland in our work.
The Scottish Government is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
Help improve Public Service access for all
The Digital Identity Service
Access to public services is key. Our mission is to provide users with a safe, easy way to prove who they are and access the services they are entitled to.
Sitting in the Cloud and Digital Services division of the Digital Directorate, our work is core to the wider Digital Strategy of the Scottish Government helping valuable public services to be delivered securely, efficiently in an accessible way. As a valued member of the team, your work could be used by millions and benefit everyone across Scotland!
Our work is a key enabler for wider digital transformation across the public sector. In addition to developing the service, you will play a key role in supporting its wider adoption and success.
Working at scale and with a wide variety of public service users our work is technically complex, rich in variety and provides a real sense of pride - knowing we help make a positive, tangible difference to people’s lives.
Our success is based on trusting and empowering our teams - encouraging flexibility and freedom that you may find surprising in a public sector setting.
We are recruiting for three positions – Customer Onboarding; Verify your Identity and Attribute store development.
As Business Analyst you will play a pivotal role across all aspects of the Programme. You will working with multi-disciplinary teams to deliver a complex digital programme, driving forward progress at pace and to agreed timescales, managing competing priorities and building a culture of continuous delivery and improvement, ensuring that key processes are regularly analysed, maintained and improved.
Please note this role is a full time Fixed Term Appointment for a period of 23 months.
What youll do...
Create and develop business analysis products in accordance with programme requirements.
Apply a range of techniques to analyse the current and future states of customers’ organisational structures, processes, systems used to deliver the Digital Identity programme using a variety of tools to document and present findings.
Develop, refine and agree user stories in accordance with requirements, prioritisation and standard processes used by the programme.
Carry out data analysis in potential customers to facilitate delivery of the programme and future development of an attribute store product.
Undertake mapping business process flows to business rules.
Organise, lead and facilitate workshops with stakeholders and users.
Support the identification of options to deliver enhanced outcomes for end-users and service customers.
Explain, and be a persuasive advocate for, the value of user needs within the wider Scottish Government.
Build and maintain relationships with key stakeholders in technical and business environments.
Competencies
People Management
Improving Performance
Analysis and Use of Evidence
Communications and Engagement
If invited to any interview or assessment the panel will be looking for evidence of how you meet the above competencies. More details on these are available in the Person Specification.
Essential Criteria & Qualifications:
No formal qualifications are required for this role.
We’d love you to apply if you meet the following essential criteria. If you’d like to chat before applying please contact [email protected].
Essential Criteria
1. Strong experience of business analysis in a business, policy or digital project environment, particularly in relation to process mapping and business requirements gathering.
2. Excellent relationship management skills working with key stakeholders in technical and business environments.
3. Experience of working within an agile, multi-disciplinary team environment, and ability to deliver iterative design components (including user journeys) to the development team.
4. A proven track record of interpreting customer business needs to recognised industry standards, documenting workflows and results of business analysis and translating these into application and operational requirements through strong analytical, problem-solving, and conceptual skills.
What we can offer you
A rewarding role where you grow professionally, have a positive impact (potentially on millions) while enjoying a healthy work-life balance.
Remote Working
We operate a flexible location policy, with a named base in Scotland of Victoria Quay, Edinburgh.
Currently the team is working on a remote basis typically spending two days in the office each quarter at Victoria Quay, Edinburgh. Should you wish to spend more time in the office we will be very happy to support this.
Staff are assigned to the base office, however there may be a need for travel to other Scottish Government offices/other locations depending on assigned work.
Benefits
We provide an attractive package with extensive benefits including: -
Salary between £41,642 and £49,860.- £5000 Digital (DDaT) Pay Supplement after a 3-month qualifying period ***
- Generous Pension Scheme with employer contributions ranging from 26.6% to 30.3%.
- Flexible working arrangements including compressed hours and flexi time, with potential to accrue up to 4 days off a month.
- 25 Days Annual Leave (increasing in line with service) plus 11.5 days Public & Privilege holidays.
- Access to a wide range of courses offered by the Scottish Digital Academy, plus opportunities to gain professional memberships and academic qualifications.
- Automatic Membership of the Scottish Government DDaT profession and professional development system.
We operate a flexible location policy, with a named base in Scotland. Staff are assigned to the base office, however there may be a need for travel to other Scottish Government offices/other locations depending on assigned work.
Hear from colleagues discussing Digital Careers at Scottish Government.
Click here to learn more about the full range of benefits you could enjoy.
*** Digital (DDaT) Pay Supplement
This post attracts a £5000 DDAT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.
How To Apply.
The Closing Date for applications is the 12th March.
To apply please submit the following using our online application process: -
A CV (no longer than two A4 pages) setting out your career history, with key responsibilities and achievements, with particular reference to the essential criteria- A Personal Statement (no longer than 750 words) explaining why you consider your personal skills, qualities, and experience suitable for this role, with particular reference to the essential criteria
We are unable to progress applications which fail to provide clear evidence of meeting the essential criteria in their CV and Personal Statement.
DDaT Recruitment Candidate Guide
DDaT Recruitment_-_Further_Information
Person Specification
Diversity and Inclusion
Delivering a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives, and backgrounds of everyone in Scotland in our work.
We welcome applications from candidates of all backgrounds, and work to ensure a positive recruitment experience where everyone is treated fairly, and with respect regardless of the outcome.
It’s not essential to be in a similar role right now. You may be working in another field or returning from a career break - the experiences you have gained through this can bring fresh perspectives to our teams and work.
The Scottish Government is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
Scottish Government
www.gov.scot
Edinburgh, United Kingdom
Nicola Sturgeon
$25 to $50 million (USD)
1001 to 5000 Employees
Government
National Services & Agencies
1885
