Business Analyst London, England
Job description
Success in any business is ultimately about its people; their skills, personality, attitude, qualities, dedication and enthusiasm. We recognise the value of our people and their commitment to working together as a team, but equally between ourselves and our clients.
Our consultants are often personally recommended and undergo rigorous screening to ensure they share the qualities that are integral to our business. They naturally have an outstanding level of skill in their areas of expertise, many with significant operational experience within our key industry sectors.
At Sagacity, we:
- believe working with our clients, in collaboration, delivers better results
- coach & mentor our clients’ teams so our solutions live on after our assignment ends
- believe in delivering benefits as we go along
If you would like to join a unique working environment, with a sociable culture, where work is done a little bit differently – and we believe ‘better’ - then we look forward to hearing from you!
Position:
As a Business Analyst (BA) you will be responsible for gathering and understanding the business needs of our client for a specific project and change initiative. You will then work with the wider Project team to ensure your deliverables are completed in line with the agreed client timescales.
- Documenting and mapping of ‘As Is’ operational processes including interviewing SMEs, conducting workshops and gaining process approvals
- Responsible for documenting and mapping ‘To Be’ operational processes including interviewing SMEs, conducting workshops and gaining approvals for the new enduring processes
- Responsible for ensuring that Business Requirements are fully developed and documented e.g. functional, non-functional and reporting requirements
- Ensure that the Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources
- Act as the central control point for business analysis activities including working with client and third-party supplier business analysts and technical teams, as appropriate
- Provide assistance and support for the definition of the operational processes and procedures
- Assist the business to produce workarounds where requirements cannot be met fully
Requirements:
Communication: Must be able to demonstrate excellent verbal and written communication skills and be able to interact professionally with subject matter experts
Analysis: Must be able to demonstrate a detailed understand of the business/process through the use of interviews, document reviews, workshops, business process mapping (As Is and To Be), and MI analysis, in order to ensure a detailed understanding of the problem and anticipated solution
Leadership: Must be able to demonstrate the ability to influence the business to show how the proposed solutions will deliver benefits and solve the problem identified
Team: Participate in daily huddles to ensure the whole team are kept updated on your work, and able to communicate priorities, issues and where required escalate for Senior BA support
At least 3 years’ experience in a Business Analyst role, within a financial institution, telco or utilities provider
- Working experience of project and analysis techniques and supporting tools for requirement definition and documentation
- Excellent interpersonal, interviewing and presentation skills
- Excellent communication skills (written and oral)
- Ability to work on own initiative and as part of a team
- Significant knowledge of analyst frameworks, business processes and business requirements methodologies
- Excellent knowledge of the MS Office Suite, particularly Word, Excel and PowerPoint
- Proven ability to integrate with team and build relationships with clients
- Ability to work nationwide to support client’s requirements, including overnight stays (this may be 2-3 nights per week)
Other information:
Founded in 2005, we are a dynamic data solutions company dedicated to helping organisations solve complex business challenges. Our client’s satisfaction is of primary importance to us and we are proud to own a World Class +82 Net Promoter Score. Combining our data solutions with our delivery capabilities and tailored approach, we work with clients across the Water, Energy, Telecoms, Financial Services and Housing sectors to achieve a common goal.
Sagacity addresses core problems that exist for clients within the lifecycle of their customers; Reducing Bad Debt, Improving Revenue & Margin and Optimising Value through our five core solutions; Customer Data Management, Credit Risk, Revenue Assurance, Value Based Management and Consulting. We help our clients to extract maximum value by joining the dots between data, people, policies, processes and systems.
We believe that the reason for our World Class Net Promoter Score is because of the talent we employ and nurture, our team environment as well as our ethos – for us it is a mindset thing…
We are a purpose led company and we believe that purpose comes before profit. We believe that if we achieve our purpose then everything else will follow. From a client perspective that means we engage to deliver successful client outcomes rather than limiting ourselves to delivering contracted outputs. Delivering outputs delivers the contract. Joining the dots delivers the outcome.
