Business Analyst Horsham, England
Job description
Applicants must be willing to commute to the RSA Horsham office 2/3 times per month
RSA is a multinational personal and commercial insurer operating across the UK, Ireland and continental Europe.
As one of the world’s longest standing general insurers, we’ve learned a thing or two about risk the value of insurance to our customers. We combine our skills, knowledge and experience to deliver solutions for customers via direct channels, broker relationships and partner organisations.
We have significant businesses in the UK and Ireland where the RSA brand is joined by retail brands MORE THAN and 123.ie while RSA Luxembourg serves brokers and customers in Belgium, France, Spain and the Netherlands.
RSA employs over 5,500 people and in 2021, became a wholly-owned subsidiary of Intact Financial Corporation (TSX:IFC), the largest general insurer in Canada and leading provider of global specialty insurance.
Your Job
- Co-ordinating and collecting information at a sufficient level of detail to identify and document business requirements
- Documenting the End to End Workstream process covering the required functionality including components, processes and data
- Understanding the Guidewire ClaimCenter operational process flows and data collection, and conducting gap analysis between ClaimCenter and legacy applications
- Working with the Test Lead to ensure an appropriate testing strategy and acceptance criteria are in place for all processes
- Collating and reconciling data and information from various sources to ensure completeness and accuracy
About You
- Working in large Strategic IT programmes to successfully deliver workstream solution requirements
- Ability to quickly gain an understanding of complex business processes
- Can demonstrate a very good technical understanding of relevant architecture, the risks and issues associated with this type of delivery and experience of managing them
- Experience working with call and response messaging via APIs and with system integration
- Understanding of AI/Machine learning approaches would be preferred
About Us
A welcoming, diverse, and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work. We have a diverse mix of customers and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential.
Our commitment to diversity is sincere, continually growing and led right from the top.
RSA takes pride in being accessible to all. We welcome applications regardless of gender, age, sexual orientation, disability, race, marital status, ethnic origin, religion, or social class. We encourage inclusive environments where our people can always give and show the very best of themselves and harness the power of our diversity.
If you require flexibility in when, where, or how you work, we’d love to hear from you. We also want to ensure that you are supported throughout the application process to enable you to be at your best. If you require adjustments during your application process, please flag this on your application form
Our Values
Integrity - Be honest, open and fair. Set high standards. Stand up for what is right.
Respect - Be kind. See diversity as a strength. Be inclusive and collaborate
Customer Driven - Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences.
Excellence - Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble.
Generosity - Help others. Protect the environment. Make our communities more resilient.
Job Types: Full-time, Permanent
Benefits:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Horsham, RH12: reliably commute or plan to relocate before starting work (preferred)
Work Location: Hybrid remote in Horsham, RH12
