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Job description

We are looking to recruit a Business Analysts to support a range of programmes and projects within the NHSBSA Portfolio aimed at improving the wider NHS, as well as supporting our own strategic ambitions.

We are looking for someone with business analysis experience, who is collaborative, has a strong work ethic and professional pride in business analysis with an eye for detail, the ability to handle complex information and translate into clear outputs.

You'll be working as part of a team of business analysts to conduct full business analysis; reporting on the business impact and defining requirements to meet the identified business changes. You'll be responsible for defining the business processes, systems and services vital to implementation of the required business changes.

You will be part of a community of Business Analysts using your experience to contribute towards advancing the Business Analyst community through sharing of best practice, learning and collaboration.

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

Interpreting and proposing changes across a range of service streams

Analysing the impact of new policies, initiatives and business opportunities against our organisational strategic objectives

Development of project business cases to evidence investment decisions

Definition of user stories and management of backlogs

Reporting in detail on the business impact and the development requirements required to meet the identified business changes

Understanding the User experience of services and ensuring this informs service/digital developments

Investigating and defining the business processes, systems and services vital to the successful implementation of the required business changes and the delivery of agreed outcomes/value

Ability to plan releases to deliver value early

Working on projects delivered via waterfall or Agile methodology

Being able to contribute to the development of others in the business analysis community.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women’s networks help our colleagues to be their authentic selves at work.

At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you’re interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.

We are the NHS delivering for the NHS.

In this role, you are accountable for

• Requirement gathering –Employ a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project. Determine the need and value of performing the activity based on the context
• Process modelling –If required employ a range of tools and techniques to map ‘As-Is’ and To-Be’ business processes
• Gap analysis –Evaluate requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition
• Impact analysis –Identify the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design with appropriate level of effort required depending on change
• Benefit analysis –Assist with the evaluation of strengths and weaknesses of identified benefits and dis-benefits in line with project mandate
• Stakeholder management and engagement –Ensure that stakeholders have been identified within the project and that their requirements form part of the benefits analysis
• Facilitation –Assist with facilitation to identify needs
• System analysis –Ensure that activities within project are mapped to ensure that they are delivered effectively and work in partnership with Systems Analysts, where available, to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions
• Assurance and quality –Ensure business needs and solutions are delivered to recognised methodologies
• Traceability –Develop a requirements traceability matrix
• Business improvement –Assist Business Improvement teams with identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered
• Business solution design –Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model
• Delivery products tools and documentation –Assist with application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organisational context
• Community of Practice Development & Maturity –Be a proactive member of the portfolio management community in the discipline of business analysis and help develop the NHSBSA maturity levels in business analysis