Job description
By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion.
A bit about us
Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.
We are looking for a Fixed Term (6 Months) Store Manager (40 Hours) to join our team in Springfields Outlet in Spalding.
Reports to
Regional Manager
Job purpose
The job ensures that Jigsaw’s Stores are managed in line with company targets and policies.
The role guarantees that sales are maximised and costs are minimised whilst operational and commercial standards are exceeded.
The position ensures that highest levels of customer service are delivered via the recruitment, retention, coaching/training and performance management of retail staff members.
More about the role
- To effectively manage all areas of the store P&L to within allocated budget levels, ensuring Store profitability
- To effect the Recruitment, retention, development, performance management and deployment of Retail Store staff
- To motivate the store team to achieve sales targets and maximise efficiencies
- Managing stock levels and making key decisions about stock control to minimise loss, ensure the accuracy of the stock file and availability all within coverage guidelines;
- Analyse sales figures and forecast future sales volumes set appropriate staffing levels, stock holding levels and promotional activity in order to maximise profit
- Make use of sales data to exploit merchandising and add on sales opportunities;
- Ensure that promotions, sales and merchandising instructions are carried out to expected standards
- Monitor levels of customer satisfaction ensuring the effective conclusion of any customer complaint escalating any more serious issues to the Regional Manager
- To ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security
- To undertake any other reasonable duties identified by the Regional Manager
What we look for
- The ability to inspire, motivate and lead a team
- Excellent communication and 'people' skills
- A strong commitment to customer service and maintaining excellent store standards
- Decision-making ability and a sense of responsibility
- The ability to understand and analyse sales figures
- Planning and organisational skills
- Commercial acumen
Benefits
Some examples include:
- Holidays
- Fantastic Staff discount schemes – up to 50% (and 70% on 5 items per season)
- Generous seasonal Uniform Allowance
- Bonus Scheme
- Life Assurance
- Pension
- Access to the Retail Trust, Jigsaws benefits provider, for a whole host of resources, support and discounts
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.