business analyst Richmond, VA
Job description
Job Title: 714980
Job Title: Business Analyst 3
Location: Richmond, VA
Duration: Long Term Contract
Client: State of VA (VDH)
LOCALS ONLY
**candidates will be work onsite to attend meetings, etc., at the manager's discretion, NO exceptions
This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements & business flow diagrams.
This position is responsible for enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers. This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements. The Business Analyst will report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information. Technology solutions. This position will primarily work with different business units for ServiceNow implementation. The candidate should be a self-starter, accountable, detail oriented and organized. They should be able to understand different business work processes, ask relevant questions and provide feedback to assist in ServiceNow implementation.
Specific Tasks such as:
-Working with customers and project management team to develop business requirements in response to requests for systems enhancements, modifications, and newly identified business initiatives
-Working with technical team and vendor to ensure requirements are incorporated into systems design and testing
-Evaluating alternative strategies and making recommendations for viable solutions that are compatible with current technologies and systems
-Developing requirements documentation and business flow diagrams
-Actively participating in functional and systems integration unit testing; creating test plans, scenarios, and testing results
-Assisting customers with testing
-Developing and presenting training to customers
-Providing implementation and maintenance support
-Meeting regularly with customers
-Proactively making suggestions for systems and process improvement and performing competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative
-Keep Project Manager informed of key issues that may impact project implementation
-Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes
-Utilizing system based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Google Meets, Teams, etc
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Knowledge of relational databases, system development lifecycle (SDLC) methodologies, quality assurance techniques, and change management procedures
Required
7
Years
Demonstrates skill in project planning, requirements gathering, business analysis, business process mapping, procedural writing, process engineering
Required
7
Years
Demonstrates problem-solving, active listening, negotiation, conflict resolution, group visitation, written and oral communication
Required
7
Years
Demonstrates organization and time management, and presentation skills
Required
7
Years
Able to manage, coordinate, and prioritize multiple activities concurrently with limited supervision & to adjust efficiently changing priorities
Required
7
Years
Knowledge of business process engineering methods
Required
7
Years
Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile
Required
7
Years
Ability to blend methodologies together in the right proportions to fit a project and business environment
Required
7
Years
Must be able to operate effectively in a changing environment with multiple priorities
Required
7
Years
Strong attention to detail, with the ability to follow-through
Required
7
Years
Excellent verbal and written communications skills
Required
7
Years
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Required
7
Years
Bachelor's degree in Information Technology, Information Systems or Computer Science, or equivalent experience
Required
7
Years
Experience with Healthcare Information Systems
Desired
5
Years
Experience with ServiceNow or Salesforce
Desired
5
Years
Experience performing systems analysis, architecting technical solutions, and/or coordinating application development projects
Desired
5
Years
Experience or knowledge with the Commonwealth of Virginia Information Security Standard, SEC 501
Desired
1
Years
Job Type: Contract
Salary: $50.00 - $55.00 per hour
Work Location: In person
