Business Analyst Newcastle upon Tyne, England
Job description
We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.
Salary: Salary in the region of £36,000 per annum.
Closing Date: This opportunity will close when we identify a suitable candidate. We will contact you within 5 working days of your application to advise you of the shortlisting outcome.
The Role
We have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.
An exciting opportunity within the dynamic and ever-evolving IT Service awaits the right candidate. This is a busy, high-volume but friendly environment that will suit an organised person with a great eye for detail and plenty of team spirit.
Reporting to the Business Analysis Practice Lead, you will be adept at delivering high quality business analysis activities within the scope of technology initiatives. You will have strong facilitation, negotiation and influencing skills, able to collaborate effectively with stakeholders from all parts of the University.
The Business Analyst will contribute to the development of a service-led business analysis framework based on industry standard best practices, validating, documenting, and disseminating business analysis related knowledge.
The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; a minimum of 37 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page .
We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.
Informal enquiries may be made to Mike Scott, Business Analysis Practice Lead, at [email protected] .
Key Accountabilities
Leading business analysis services including requirements analysis and management, feasibility and options analysis, and business process improvement
Working with NUIT SMEs and business partners to build comprehensive business cases
Providing business analysis coaching and mentoring to staff either directly within their team or in a broader matrix organisation
Contributing to the continuous improvement of the business analysis practice
Knowledge, Skills and Experience (Essential)
Experience in eliciting, analysing and managing business requirements and functional requirements, using industry standard techniques such as use cases, and user stories
Extensive process improvement experience, including experience that leverages technology as part of the solution
Solid experience with process redesign methods (such as business process re-engineering, Six Sigma, or total quality management)
Knowledge of relevant business process standards (for example, Business Process Modelling Notation) and other business process analysis tools and methodologies
Demonstrated ability to analyse, measure and communicate proposed project benefits and risks
Demonstrated ability to negotiate with and influence both delivery teams and business partners to achieve target outcomes
Broad IT domain experience
Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies
A degree in information systems, business administration or related field, or an equivalent qualification or experience
Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.
The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers and is a member of the Euraxess initiative supporting researchers in Europe.
