Business Analyst

Business Analyst London, England

Link Group
Full Time London, England 47610 - 62500 GBP ANNUAL Today
Job description

Overview

R&SS (EMEA) Pensions Administrations was acquired from Smart Pension Ltd. in January 2020. The administration processes and underpinning operational support systems inherited to discharge the administration services were rudimentary and not fit for purpose. An Enterprise (Target) Architecture has been defined and approved by the Architecture Governance Council. Funding has been approved for delivery along with funding for the necessary operating model changes, including implementation of Lean based Continuous Improvement. This role is to lead the initial implementation, on-going evolution, operation, maintenance and support of the business operating model and underpinning technology.

R&SS (EMEA) has strong growth ambitions which will be achieved organically through growth of existing client’s books, new clients and through acquisition. Key responsibilities will include leadership of technology and change management due diligence, input to RFPs and subsequent technology and operating model integration/consolidation.

R&SS (EMEA)’s market proposition is to provide our administration systems and process ‘wrap‘ around clients own administration platforms.

The Business Analyst role is to apply commercial and technical skills and knowledge to the small changes, projects, programmes and business activities, typically these will be of a complex nature.

Primary responsibility is to ensure the requirements of the business and the business’ clients are identified and documented. The role holder will have responsibility for identifying and establishing stakeholder relations, to facilitate decisions in the organisation’s best interest.
They will be a subject matter expert in the BA discipline.

Key Accountabilities and main responsibilities

The role of Business Analyst will include some/all of the following:

Situation investigation and problem analysis
  • Analyse and articulate changes in a way that is understandable by both IT and business stakeholders
  • Understanding the strategic context of business changes and translating these into business requirements
  • Providing root cause analysis of problems using various techniques including data modelling, user role modelling and customer journey maps
  • Defining the scope of changes and/ or projects
Feasibility assessment and Business Case Development
  • Providing rationale for proposed changes
  • Evaluating options and business benefits
  • Establishes benefit measurement criteria
Business Process Improvement
  • Model existing business processes and define new or revised business processes
  • Provide gap analysis between ‘as-is’ and ‘to be’ states and documenting actions required to implement new or improved processes
  • Ensure alignment between IT systems and processes
Requirements Definition
  • Facilitates the capture, definition, development and prioritisation of business requirements through workshops with internal and external stakeholders including clients and third party providers
  • Understands wider customer needs and drivers and quantifies potential business benefits
  • Prioritise and assure the quality of all requirements
  • Able to translate the requirements into system/process/business requirements & ensure compliance
  • Manages both functional and non-functional requirements which are complete, clear, concise, unambiguous, relevant, testable and traceable from origination to solution
  • Uses industry standard tools and techniques for modelling and tracking requirements
  • Actively support Technical Analysts in the completion of technical specifications and participate in solution design
Business Acceptance Testing & Implementation
  • Collaborate with stakeholders to support the business acceptance of the solution
  • Diligently follow-up any outstanding issues with business users or IT developers to ensure that work requests are completed promptly
Stakeholder Engagement
  • Support the successful implementation of business and IT project success through effective stakeholder relationship management
Experience & Personal Attributes
  • 3+ years’ experience in successful business analysis role; this will be in technology and/or business change roles and/or client on-boarding. Experience in pensions desirable.
  • Demonstrable experience in application of a formal project management methodology, some experience of Agile methodologies desirable
  • Relevant qualification e.g. ISEB
  • A successful track-record of delivery technology change and/or business change
  • Strong experience in management of risk.
  • Strong stakeholder management skills including regular up-to date and accurate written and verbal updates to key stakeholders.
  • Ability to communicate clearly and effectively with colleagues and clients at all levels.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.

Business Analyst
Link Group

https://www.linkgroup.com/
Sydney, Australia
Vivek Bhatia
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Public
Investment & Asset Management
Finance
2005
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