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Your role at a glance

We now have an amazing new career opportunity here at Legal & General for a member of our IT Change team as a Business Analyst within our in L&G Retail division where you will have the opportunity to work with target business areas and system support teams to understand and analyse user/business needs. This new role will be responsible for smaller programmes and value increments or supporting the Lead BA on larger project transformations in the identification of functional, information and data dependencies at each stage, map business processes and system interactions and interfaces for ongoing business change and IT transformation, whilst utilising Associate BA’s where appropriate to deliver business outcomes.

What you'll be doing

In this Business Analyst role within the Retail (Insurance) IT & Change team, you’ll be key to an Agile scrum delivery team to deliver business change and technology transformation, working with target business areas within a value stream to understand, analyse and deliver positive value for the business. You’ll also work co-operatively with the wider organisational stakeholder group to ensure smooth solution development, rollout, maintenance and support.

Specific day-to-day responsibilities will vary but they will look something like this...

• Formulate, elicit and document requirements/user stories from stakeholders to specify desired system behaviours to achieve business process outcomes
• Design and facilitate workshops, stakeholder interviews, discovery activities to populate and enrich user stories and acceptance criteria
• Validate user stories using research, system analysis, data and customer insight to make informed decisions on priorities and focus
• Support the Product Owner / ‘Heads of’ in identifying the EPIC User Stories, building and prioritising the product backlogs
• Work closely with Developers, Support functions and UX Designers to translate user stories into viable product designs and deliver wireframes and working prototypes.
• Manage and influence senior stakeholder alignment and communication at various levels across multiple business areas and divisions
• Scope and shape the analysis approach from EPIC level information at Product Level
• Support product owners within the LGR business division, encouraging innovation and the identification of customer-centred journeys and experience

What we're looking for

Experience:

• Must have a strong background as a Business Analyst or Systems Analyst
• Experienced in conceptual modelling; ability to see the big picture and envision possible solutions
• Confident working with ambiguity

Knowledge:

• Backlog definition and prioritisation techniques
• Microsoft Word, Excel, PowerPoint, Visio, Teams, PowerApps & Power BI
• Kanban Flow, JIRA, Confluence

Skills:

• Ability to work independently and be self-motivated
• Strong negotiating skills, a great listener and skilled at dealing with conflict
• Strong verbal and non-verbal communication skills; interpersonal and presentation skills
• Applied knowledge of Business Process Modelling techniques, Database and Development standards and Networking.
• Familiarity with cost benefit analysis
• Ability to multi-task and prioritise own workload
• Demonstrated experience working within both Waterfall and Agile methodologies
• Ability to facilitate a team to consensus on requirement decision

Benefits

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.

About L&G

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

About the business area

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centered ambitions.

Our commitments to you

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

How to find out more

If this opportunity excites you but you’re not sure you meet all the requirements, or you’d like to know a bit more, please contact Andy Banks at [email protected] (https://www.linkedin.com/in/andy-banks/).

If you’d like to be considered for this role, please submit your application through our careers website as we’re not accepting email applications.