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Would you like to join one of the largest providers of communications and IT solutions across the UK as a Business Analyst? The purpose of this role is to work as a part of the IT team at Daisy and support the organisation in defining, analysing, and documenting business requirements for IT projects. The role holder will review business processes to ensure that they are clearly defined and align with the organisation's strategy, and that IT solutions meet business needs. The Business Analyst will collaborate closely with stakeholders across all departments to identify gaps and opportunities for improvement and recommend appropriate solutions.

Since being founded in 2001, Daisy delivers solutions and services serving more 2,000 UK businesses across all sectors – with a portfolio spanning Modern Workplace, Connectivity, Unified Communications, Cloud, Cyber Security and Operational Resilience.

About the role...

• Working with the IT team to ensure that IT solutions meet business requirements
• Engaging with stakeholders across all departments to elicit, document, and analyse business requirements
• Documenting business processes and functional requirements
• Identifying gaps and opportunities for improvement
• Analysing data and preparing reports to help stakeholders make informed decisions
• Ensuring compliance with legal, regulatory, and industry standards
• Keeping up to date with the latest trends and developments in the industry

What do we need from you?

• 5+ years of experience as a Business Analyst
• Experience in the IT industry
• Proven track record in defining, analysing, and documenting business requirements
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Attention to detail and ability to manage multiple priorities simultaneously

It would be advantageous (not essential) for you to have:

• Experience in the telecommunications industry
• Professional qualifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP)
• Familiarity with tools such as DevOps, JIRA, Confluence, and MS Project
• Bachelor's degree in a relevant field such as business administration, information technology or computer science
• Strong project management skills
• Knowledge of software development lifecycle methodologies

Did we mention the perks?

We show our appreciation by providing various benefits and rewards to our employees that help make Daisy a great place to work and provide a great work life balance.

These include but are not limited to:

• Holiday – Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme!
• Daisy University and Apprenticeships – Giving you the opportunity to expand your skills and knowledge whilst you work for us.
• Hybrid, field and home based working – To ensure work WORKS for you.
• Enhanced family friendly policies – We are here to look after you and your nearest and dearest.
• Health & Wellbeing offering – Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team.
• The Exchange – Online discount platform for more than 1,200 retailers.

And many more – to see all the benefits on offer visit our Why work for Daisy page!

Ready to join us?

If you feel Daisy is the right workplace for you, we would like to hear from you!

Once you have applied online and have been shortlisted, our recruitment team will be in touch with you to arrange an interview and answer any questions you may have. This could be a face-to-face or a remote interview. The application process varies depending on the role and the level of experience needed.