business analyst York, England
Job description
The City of York Council's corporate Business Support Service is offering an exciting opportunity to join the team.
The post will primarily support teams within Adult Social Care, as part of the business support.
Successful candidates will provide high quality administrative support, working closely with social workers, service managers and partner agencies.
Key skills required for the role:
- Effective telephone skills as this role will be the initial point of contact for customers, colleagues and professionals
- Ability to use software to redact documents as part of redactions for subject access requests (SAR)
- Ability to arrange and minute meetings
- Effective, tactful and diplomatic interpersonal skills
- High degree of computer literacy and experience working with information technology
- Ability to work effectively and flexibly as part of a team and using their own initiative to respond to changing priorities and conflicting demands
- Strong organisational skills, including good time and task management
- Ability to adapt working practices, suggest service improvements and be responsive to change
- Ability to interrogate the case management database to obtain required information
Please note that the role will involve dealing with highly confidential and sensitive information about vulnerable service users and due to the nature of the services, therefore we recommend candidates consider this prior to applying.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
For further information or an informal discussion please contact Vicky Goulden (Business Support Operations Manager) at [email protected]
Closing date: Friday 4 August 2023 at 12 midnight
Interview date: Week Commencing Monday 14 August 2023
