Company Details:
At Berkley Entertainment, our team’s industry experience and collaborative approach leads to great client solutions — and this is by design. We are here to assist with customizing products and services that are tailored to respond to each client’s unique exposures.
Our business model is focused on you and providing peace of mind — the way we operate, the team we have built, current and planned future products, and the way we interact with clients — will meet or exceed your expectations.
Responsibilities:
Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. Review, analyze and evaluate user requests, coordinate and monitor requests to a successful resolution. Document business requirements for small to medium system requests and test plans/test cases for all projects.
Work with the customer community (Internal and External) and software development teams to deliver functional requirements and testing of user interfaces and data sources- Monitor, audit and analyze activity in business data processing systems for proper data input, coding and interchange of data feeds between disparate source systems
- Identify, monitor, track and resolve production related system errors
- Elicit requirements using discussions, document analysis, use cases, scenarios, and workflow analysis on small to medium projects
- Define and execute test plans on all projects
- Review data in complex formats
- Participate on project teams, understanding project plans, roles, goals and timelines
- Perform all other duties as assigned
Qualifications:
- Work with the customer community (Internal and External) and software development teams to deliver functional requirements and testing of user interfaces and data sources
- Monitor, audit and analyze activity in business data processing systems for proper data input, coding and interchange of data feeds between disparate source systems
- Identify, monitor, track and resolve production related system errors
- Elicit requirements using discussions, document analysis, use cases, scenarios, and workflow analysis on small to medium projects
- Define and execute test plans on all projects
- Review data in complex formats
- Participate on project teams, understanding project plans, roles, goals and timelines
- Perform all other duties as assigned
EDUCATION
- Associates degree or equivalent work experience
Additional Company Details: We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. The Company is an equal employment opportunity employer. Additional Requirements: While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to pick up, pinch, twist, or keyboard; must be able to communicate detailed or important information accurately; distinguish sounds at normal levels (with or without correction) and be able to receive detailed information orally. The employee is occasionally required to move about the office to accomplish tasks; ability to reach in any direction; raise or lower objects or move objects from place to place; and hold onto objects. Occasionally, the employee may need to move or exert force up to 10 pounds. The employee is regularly required to operate a computer and other office equipment (phone, copier and printer). Sponsorship Details: Sponsorship not Offered for this Role