Bridal and Prom Stylist Kingswinford, England
Job description
We are looking for someone part-time to join our lovely bridal and prom stylist team!
Searching for your bridal gown or prom dress should be more than just a shopping trip—it’s an experience. Here at Kingswinford Bridal and Prom all of our stylists strive to create this everlasting happy memory for our brides and prom girls and give them the most perfect, luxurious shopping experience possible. As one of our stylists you will be a part of creating this unforgettable time for customers and you will be working in our beautiful and tranquil showroom as well as behind the scenes.
We have built up an exceptional reputation for quality products and quality service. We are well known for creating a relaxing and supportive experience for our customers and bringing out the confidence in them they may never have realised was there. We do our upmost best to make sure every part of our customer’s journey is magical, and as part of our team you will be required to do the same.
As someone joining our team, you will be required to develop a passion for the industry and knowledge of our products. You will be providing a luxurious service and ensure your bride or prom girl feels confident, informed and supported. By becoming a stylist here your role will require you to be professional but also have a down-to-earth, friendly attitude with our customers so they can feel comfortable with you. An outgoing, can-do attitude is a must! —brides and prom girls will be excited and you must mirror this by also showing enthusiasm and excitement for their experience
About the role
A stylist’s job isn’t just about helping a customer choose her dream dress, it is about continuing the service behind the scenes once they have left the store. During appointments, your role will be to greet your customer and make her feel instantly welcomed and at ease with us, you will give them a brief introduction to the layout of our store and our products. You will then carry out the appointment where you will dress the customer, talk her through the dresses she is trying, hold conversations with her and make her feel amazing. You will listen to her needs and wants and take notice of emotional cues. Your key aim is to guide your customer towards finding her dream dress and creating a sale for the store in a un-pressurised manor. Much of the role of a stylist also happens away from appointments, where you will be required to take delivery of stock dresses and prepare them to go onto our shop floor and have the ability to keep on top of paperwork. You will also need to prep dresses before the event, to ensure they are fully steamed and in pristine condition ready for when the your customer collects her gown. You will be required to use our online diary system so a basic knowledge of computers is essential. You will deal with customers not only in person, but via the phone too, so a professional and friendly telephone manor is essential. As part of our stylist team, this work will be shared out between you all so you will have constant support.
Our gowns can be heavy & will be on your feet quite a lot of the time—please be aware of this before submitting your application.
Key Responsibilities
· Carry out appointments confidently and to the highest standard
· Be inspiring and informative
· A friendly and approachable personality is a must!
· Confident telephone manor
· Steam and prep dresses
· Book in appointments using our online diary system
· Time management is essential
· Building a relationship with our customers - listen to their wants and needs
· Maintain store standards
· Aim toward creating non-pressure sales
About you
Experience in a customer interaction based career is essential. You will be spending a lot of time talking to brides and must be able to keep a flow of conversation going. You must understand stylist work is demanding but also highly rewarding. You must be able to lift and carry dresses and be confident in working within a team environment. You must be looking for a long-term placement here. Our dress code is smart casual but you must look presentable at all times. Our shop sells luxury items and we work in a tranquil environment so your presentation must reflect this.
Training
Whether bridal is where you have come from or it is completely new to you, you will be given full training, where you will be taught all about our products and the way our store runs, as well as shadow one of our experienced stylist so you know what the role entails on a day to day basis and how appointments are run. After training is completed, you will then take the lead of appointments and behind the scenes work.
The job
We are looking for a permanent part-time stylist to work 20 hours a week. Our store is open every Monday, Tuesday, Thursday, Friday and Saturday. Your 20 hours will be worked on some of these days, and every Saturday.
In your application please tell us about you and why you would suit this role in a covering letter.
If you want to know more about Kingswinford Bridal and Prom please look us up on social media, or find us on our sister stores website, www.georginascottbridal.co.uk then look for the Kingswinford Bridal and Prom section
Job Types: Part-time, Permanent
Salary: From £9.50 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 19/02/2023
