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Job description

JOHN LEWIS, CAMBRIDGE
FULL TIME 37.5 HOURS A WEEK INCLUDING WEEKEND AND EVENING WORK

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com . ROLE SUMMARY
The main objective of the Brand Ambassador is to deliver sales targets as part of the team in their account by meeting Coty’s customer service and sales standards. As well as ensuring excellence of execution. The individual should have a strong sales background and proven experience in beauty with a high level of make-up artistry and preferred fragrance knowledge.

BENEFITS ON OFFER

Day off on your birthday
Access to My Coty Shop with fantastic discounts
Generous family and wellbeing support policies
Private medical scheme
Income protection
Personal leave policies
Maternity leave from 12 weeks-6 months

KEY ATTRIBUTES AND BEHAVIOURS
Lives beauty – Deep understanding and passion for the industry and luxury brands Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity Ownership – Accountability as if your name was on the door Relentless and tenacious - always striving for the extra sale. Share and re-apply – Willing to learn from others and share success Team player attitude Actively takes charge of self-development and performance growth
A proven experience in beauty with a high level of make-up artistry
Is resilient and adapts to new challenges
Actively takes charge of self-development and performance growth
Preferred high level of make-up artistry

KEY ACCOUNTABILITIES

Sales and Customer Service Achieve monthly sales targets Maintain company KPIs Deliver Coty’s customer service ceremony with every customer Build relationships with customers to influence and sell Consistently upsell
Perform Make-Up and niche fragrance consultations to drive sales and brand loyalty

Excellence of Execution
Be a brand ambassador, protecting the equity for Coty brands
Keep updated on We Live Beauty and mandatory Coty Academy
Be fully aware of all company and retailer initiatives relevant to your account
Follow all company merchandising guidelines on both permanent and promotional space
Accurately complete month end and payroll within set guidelines and time limits, including any required feedback
Commercial awareness – Coty business performance, competitor activity and market share
Adhere to Company uniform and grooming guidelines
Work within the retailer Code of Conduct guidelines and KPIs always

Team working
Strong working relationships with the Coty in store team
Grow networks with the wider Coty team within your area
Maintain excellent communication with the Area Manager
Develop and maintain relationships with retailer staff and management

Technical Processes
Use of ipad for email, reporting and VM guidelines
Control of ipad and Coty passwords
Use of Coty systems and online documents.