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Job Reference: /AS/26-06/893/35

Job Title: Bluewater Receptionist

Location: Dartford

Pay Rate: £11.25

Contract: Permanent

Hours per week: Monday to Friday - 11:00 - 14:00 - 15 hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Job Overview

We are currently recruiting for a Receptionist to join our passionate and driven team based at our client’s site in Dartford.

Benefits

• Wide range of retail discounts
• Discounted gym membership
• Join our Cycle to Work scheme
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
• Access to internal Mental Health First Aiders
• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

• To provide accurate and detailed information to guests, in a friendly and welcoming manner.
• Greet visitors and clients with a warm and friendly attitude, ensuring a positive first impression of the company.
• Answer and direct phone calls in courteously and professionally, taking messages and transferring calls to the appropriate departments or individuals.
• Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate distribution.
• Maintain the reception area, keeping it clean and organized at all times.
• Schedule and manage meeting room bookings, ensuring availability and setup for meetings and events.
• Work with Guest Experience management to deal with guest complaints in a friendly, yet professional manner, while managing and updating feedback logs.
• Handling administrative tasks, including maintenance of daily and monthly visitor sign-in records.
• Collaborate with other departments to ensure smooth interdepartmental communication and coordination.
• Maintain confidentiality and handle sensitive information with the utmost discretion.
• To work within the security protocols outlined by company procedure.
• Perform other duties and responsibilities as assigned by management.

About You:

• Applicants must have the right to work in the UK
• Ability to work independently or as part of a team.
• Excellent interpersonal and communication skills, both verbal and written.
• Professional appearance and a friendly, welcoming demeanour.
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Proficient in using office equipment, including phone systems and computer software (MS Office Suite)
• Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment.
• Exceptional customer service skills, with the ability to remain calm and professional in stressful situations.
• Strong problem-solving and decision-making skills.
• Flexibility to work occasional evenings or weekends, as required.

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://app.smartsheet.com/b/form/f3343c912a8643b69cfdc89dc2bbba8f

Diversity & Inclusion

We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.