Blade Motorcycles - Receptionist Swindon Swindon, Wiltshire, South West England, England
Job description
Blade Motorcycles - Receptionist Swindon
Salary £23,000
Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the world’s leading motorcycle brands.
Working for Blade Swindon
Established in 1995, we are proud to represent nine iconic industry leading motorcycle brands, ranging from Ducati, Harley Davison, Honda, Indian Motorcycles, Kawasaki, KTM, Suzuki, Triumph and Yamaha. Covering a wide spectrum of all types and models accommodating everyone’s needs.
We believe in delivering excellent customer service and experiences though our dedicated experience and manufacturer qualified staff. Our staff are passionate about everything motorcycling and deliver the highest level of customer satisfaction.
To Support the Sales team
Summary
Reporting to the Head of Business working with a range of progressive, prestige brands. You will be the first point of contact and take pride of place in the reception area to meet and greet customers as they come into the showroom. You will need to display your confidence, positivity and professionalism. A customer service or reception background would be an advantage, what is essential is a genuine passion for the brand and a natural ability to understand and meet customer needs at the start of their journey with us.
The role will be responsible for:
- The role encompasses all aspects of reception management including:
- Greeting and recording all customer visits
- Telephone & diary management
- Maintaining hospitality areas and showroom standards
- Ordering office supplies
- Liaising with colleagues in the Sales and Service department to deliver an exceptional customer experience
- To act as the Brand Ambassador of the products and services available to customers
- To be successful you will:
- Good organisational, planning and communication skills.
- Ability to work on own initiative where required.
- Ability to remain calm when working under pressure
- No previous automotive experience is needed, just a desire to deliver great levels of customer service to every customer, every time.
What Heritage can offer you
- Brand accredited training and support
- Career progression and development within a company
- Flexible working patterns and opportunity to work part time
- Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus
- Employee Assistance Programme – qualified emotional and practical support 24/7
- Life assurance 3x your annual base salary for death in service
- Cycle to work scheme
- Eyecare voucher scheme
- Pension scheme with employer contributions
- 22 Days annual leave and bank holidays
- Staff Discounts
- Days leave for your Birthday
Job Type: Full-time
Salary: £23,000.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Wellness programme
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Swindon, SN2 8DN: reliably commute or plan to relocate before starting work (required)
Work Location: One location
