Bingo Caller Sunderland, North East England, England
Job description
Do you love to entertain people? Are you confident with a microphone and enjoy being on stage? Do you have excellent people skills and enjoy socialising? If yes, we would love to hear from you!
Join us as a Bingo Caller in our Sunderland Club offering a up to 36 Hour contract which is fully flexible over 7 days.
Join Our Team of Remarkable People
At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way!
We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.
The Role You’ll Play
As a Bingo Caller, you’ll deliver an exciting and engaging entertainment experience for our Customers from the beginning to the end of the session. You’ll be calling out the numbers, making announcements and entertaining the Customers throughout.
Hit The Jackpot with Our Benefits
In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:
- Help@Hand – a physical and mental wellbeing app for you and your family giving you remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- My Eva – an online financial expert to help with any money-related matters
- Buzz Brights Apprenticeships including – Customer Service Level 3
- Buzz Learning, our digital learning platform with access to 100s of online courses
- The Greatest Show – Presenter Training
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Refer a Friend Scheme
- Pension Scheme
Your Responsibilities as Part of Our Team
- Creating a thrilling, fun and personal customer experience every session
- Presenting and leading the session's entertainment with passion
- Calling numbers and making announcements with clarity, professionalism and excitement
- Focusing on greeting new and existing Customers and making sure they have a brilliant experience
- Contributing ideas for driving the Club forward and suggesting more efficient procedures
- Ensure there is a smooth operation of our entertainment offering, ensuring compliance with all legislation
- Managing the session from start to finish, providing entertainment throughout intervals and complying with all company instructions in respect of presenting the games
- You will act as a brand ambassador and encompass our company values
- Promoting and selling relevant products in a passionate way
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience acting as host or presenter within the entertainment or leisure environment
- It is desirable you have experience as a Bingo caller, DJ, radio presenter or in the performing arts industry
- Experience of audio-visual systems will be an advantage in your role
- Ideally you are knowledgeable about Bingo products and organisational systems
- Previous experience of delivering personalised customer experience
- Understanding of the impact customer service can have on achieving our overall goals
- You are a people focused person, developing strong relationships with internal and external Customers
- Excellent personal presentation and strong audience awareness
- You modify your presentation style based on audience size and type
- You can develop successful relationships with Customers and teams
- Experience and enjoyment planning and facilitating events and activities
- Resilient and deals with issues efficiently, always maintaining an upbeat approach
As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team.
Applicants must be 18+
