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We have a fantastic opportunity for a Billing Data Assistant to join our team working from home with the occasional office day based in Stockport. The salary on offer is from £30,000 on a permanent basis.

About the role:

This is a role within the Shared Services Business Delivery team which is primarily based in London and Stockport. The role is vital in delivering an efficient and robust billing experience for internal and external customers, supporting the NHSPS strategy, vision, and purpose. The purpose of the role is to deliver NHSPS customer end-to-end billing, aiding our Right First-Time objectives, enabling customers to pay on time and meet the financial expectation for our shareholders. The role holder will establish and maintain best practice procedures, whilst looking at opportunities to streamline and standardise processes.

The scope of the role will involve ensuring we make the best use of available applications to deliver timely, accurate invoices to NHSPS customers. The role holder will ensure all required data is in place before invoicing takes place, giving the business assurance that bills produced are accurate and to ensure timely processes are in place, fixing errors proactively and in line with billing risk and controls matrices (RACM) to support successful audit outcomes.

The role holder will be knowledgeable in the day-to-day finance area of billing and data support. They will pro-actively pursue continuous improvement activities to successfully identify, implement and embed these initiatives to improve accuracy and efficiency.

The role holder should be open to growth and being adaptable as a result of the expansion and transformation of the Shared Services team and be flexible to changing business needs.

Responsibilities include:

• 
  The role holder will be responsible for the accurate and timely output of all NHSPS billing within the agreed KPIs, this involves:
• Working with relevant Finance colleagues to understand expected billing including key business developments and movements in our property portfolio that may impact expected billing, and;
• Accurately raising billing in a timely manner, having completed reconciliations, and adhering to checks and controls before raising invoices and credit notes, to ensure proposed billing is in line with expectations, and;
• Ensuring all billing and on stop adjustments have been approved through the relevant channels and that suitable, audit compliant, backing is available and documented before raising or issuing any invoices / credit notes, and;
• Ensuring relevant business justification is provided before raising any invoices / credit notes, or adjusting billings on stop, and working with the relevant colleagues to understand the reasons for billing, and;
• Assisting in tracking and reducing billing errors, and barriers to billing, by working with the relevant colleagues to actively drive resolutions with the responsible areas and completing relevant reporting to support this process, and;
• Carrying out other suitable tasks that will support the integrity and accuracy of all NHSPS billing.
• Work with relevant colleagues to manage the accuracy and timeliness of billing by reporting and escalating any issues / errors in the end-to-end billing process from inception to dispatch.
• The role holder will assist in end-to-end billing reporting by producing reports and collaborating with relevant colleagues to understand and review key billing metrics and KPIs, and making these available to the relevant business functions, to assist in driving insightful commentary.
• Responsible for adhering to audit standards and best practices, ensuring all relevant procedures are documented and maintained.
• Continuously review and improve key process and controls with the aim of driving efficiencies and accuracy in billing. Ensure the benefits are being tracked on value tracker.
• Drive a culture of continuous improvement aiming to improve performance and deliver value for money by working alongside the wider Continuous Improvement team and senior management within Shared Services to deliver on our goals and long-term strategy.
• Develop and maintain good working knowledge of NHS PS management systems, including but not limited to Trade Shift, Microsoft NAV and Horizon. Stay abreast of new technologies or automation tools being used in Finance such as EDH, Power Bi and RPA.
• Act as a representative on behalf of Shared Services to build good working relationships with our key stakeholders, collaborating on common goals and broader strategy.
• Develop and grow the team through personal and professional development, training and upskilling; providing motivation, drive and a clear sense of purpose.
• Support the Get, Grow, Keep people strategy across the whole of the shared services team, and support peers and other line managers in delivering the strategy.
• Assist the Business Shared Services team with any ad hoc tasks as required.

What you bring to the role:

• Good excel skills
• Inputting accuracy
• Experience and knowledge of Microsoft products including Power BI
• Previous Horizon experience ideal but not esential
• No finance experience needed as you'll be trained on the job

We understand how important life is outside of work so, as well as a competitive salary and 27 days annual leave, we’ll support you, wherever possible, so that you don’t miss out on what truly matters to you.

If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to great discounts with leading high street names with the bluelight discount card.

Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future. We ‘hire for attitude and train for skills’ providing opportunities for our people to develop & progress their careers at all levels through our Professional Excellence Framework.

If you are a member of a professional body we’ll pay for your membership and once you get your digital kit you’ll be good to go in one of our great offices (or at home!)

Who are we

We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS.

Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.

Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Best of luck with your application!