Job description
The Billing Analyst performs a critical role in completing the final steps in creating manual billings. The Billing Analyst is responsible for creating and delivering accurate and timely invoices to the customer. The billing Analyst will also issue credit memos and corrected invoices for Roche products and services.
Position Competencies:
Organized and Detail Oriented - Ability to stay organized, prioritize workflow, be cognizant of deadlines, and attention to the finer details.
Technology Astute - Ability to utilize technology to efficiently perform all job functions. Proficient in Enterprise Applications, SAP or Oracle preferred Internet savvy and working knowledge of web-based applications.
Communication - Use clear language to communicate information. Proficient written and verbal communication skills are required.
Mathematical - Ability to utilize mathematical skills. Perform basic formulas and calculations in MS Excel or Google Sheets.
Order to Cash Process – Understanding of the Customer Oder to Cash Process.
Duties and Responsibilities:
Responsible for creating customer invoices in a timely and accurate manner.
Follow up on system-related issues preventing the creation and delivery of customer invoices.
Issue corrected invoices and credit memos for customer claims and disputes.
When required contact customers and internal stakeholders for missing documentation.
Identify third-party system issues, document them, and bring them to the next step for resolution.
Billing Analysts prioritize workload by analyzing urgency and adhering to billing deadlines.
Special projects and other duties as assigned.
Recommend process improvement to increase billing efficiency.
Qualifications:
Three (3) years of experience in billing or related function
Excellent written and verbal communication skills.
SAP experience.
Proficient in using Google Office or Microsoft applications.
Preferred:
Bachelor's degree preferred.
Are you ready to apply?
Relocation benefits are not eligible for this job posting.
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.
Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
If you have a disability and need an accommodation in connection with the on-line application process, please email us at [email protected].