Bentley High Wycombe Service Advisor Apprentice

Bentley High Wycombe Service Advisor Apprentice High Wycombe, England

Bentley Apprenticeships
Full Time High Wycombe, England 4.81 GBP HOURLY Today
Job description

The only way to create success is to surround yourself with extraordinary people. Those who not only excel in their own field but can also come together to create something that is far more than the sum of its parts.

Over the years, we have worked to find the people who are the right fit – smart, passionate and dedicated to making Bentley the most desirable luxury brand in the world. We aim to ensure our colleagues can, achieve their best, with the tools and tuition, time and space to develop and grow in their own field; or to move roles and excel in a new area.

Bentley apprenticeships are a great way to gain new skills in an exciting business. As well as learning from people who have decades of experience, you’ll also work towards recognised automotive apprenticeship qualifications along the way.

The Service department is vital to the success of our business. Our Customer Service Assistants play a pivotal role in delighting our customers and encouraging their continued loyalty.

This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.

Every day is different within the Service Department so the role will vary. Some duties on a day to day basis may include:

· Customer Service; Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us

· Administration; Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims

· Team work; Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.

· Upselling; Promoting the sale of accessories and service plans

Training provided:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

Qualifications received

On successful completion of the one year programme you will receive the following:

· Level 2 Customer Service Practitioner Standard

· Brand specific certifications

Scotland, Northern Ireland, Wales: Framework

· Level 2 / Level 5 Customer Service Apprenticeship

· Brand Specific certifications

Job Types: Full-time, Apprenticeship

Salary: From £192.40 per week

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: One location

Bentley High Wycombe Service Advisor Apprentice
Bentley Apprenticeships

www.jaguarlandroverretailerapprenticeships.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
Related Jobs

All Related Listed jobs

Band 7 - Project Officer
Royal Free London NHS Foundation Trust London, England 51488 - 57802 GBP ANNUAL Today

Forward planning and horizon scanning. Carrying out public mental health scenario planning exercises, synthesising available intelligence and anticipating what

Customer Assistant (Process)
Booths United Kingdom 10.58 - 10.66 GBP HOURLY Today

So, as a Customer Assistant, you will already be a natural when it comes to customer service however, with our bespoke training you will become an expert in

Retail Assistant
HOLLAND AND BARRET London, England 11.95 GBP HOURLY Today

To be able to interact with customers by offering a consultative approach and recommendation to select products in store or to place orders online.

loan officer
Progress Housing Group Remote 24711 - 22734 GBP ANNUAL Today
Store Cleaner
Aldi London 12.44 GBP HOURLY Today

Or making sure the trolleys are clean and free of rubbish, just the way our customers like them. Washing external windows and glass doors until they sparkle.