Job description
Unleash Your Cocktail Creativity! Join the Ultimate Bartending Adventure!
Imagine a place where your passion for flavors and your knack for crafting mind-blowing concoctions can truly shine. A place where you're not just a bartender, but a maestro of mixology, captivating patrons with every twist, pour, and flourish. Get ready to stir up excitement, one cocktail at a time!
Purpose and Objectives of the Role:
- Immerse yourself in a world-class work environment that is renowned within the industry, where excellence is the standard.
- Uphold impeccable standards of hospitality throughout the establishment, ensuring that every guest's experience is truly exceptional.
- Strive relentlessly to improve and refine all aspects of the business, raising the bar higher each day.
- Deliver world-class hospitality, going above and beyond to create unforgettable moments for our guests.
- Develop your skills and knowledge as a bartender, supported by our experienced senior team.
- Embrace opportunities to perform duties beyond your direct job description, showcasing your versatility and dedication to excellence.
Main Duties and Responsibilities:
- Embrace each guest with warmth and grace, ensuring that every interaction reflects the distinctive manner.
- Immerse yourself in the brand and ethos, using your knowledge to deliver impeccable service that captures the essence of our establishment.
- Maintain the highest standards of cleanliness and presentation in all guest-facing areas, creating an inviting ambiance that delights our patrons.
- Possess comprehensive knowledge of our beverage list and food menus, confidently guiding guests through their choices and providing insightful recommendations.
- Promptly report any complaints or comments to the most senior manager on duty, ensuring that issues are addressed swiftly and with the utmost care.
- Exemplify the highest standards of customer care, treating every guest with friendliness, courtesy, and professionalism at all times.
- Anticipate guests' needs whenever possible, understanding the flow of service and proactively ensuring that their expectations are exceeded.
- Demonstrate adaptability to the dynamic needs and requirements of the business, embracing new challenges with a positive and solution-oriented mindset.
Join our team and be part of a thrilling journey where your dedication to hospitality and commitment to excellence will shine. Together, let's elevate the art of hospitality to new heights!
REWARD
We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage
We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual
We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty
RESPECT
We will champion diversity and promote inclusion in our teams, and everything we do
We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included
We will always listen, respect and respond to issues and ideas raised by all our team members at any level
PROGRESSION
We will help you chose how to progress, identify opportunities, and get you on the right path
We will support your progression through training, learning new skills, and promotion
We will celebrate your successes with rewards and recognition for great team performance and personal achievement
Step Ahead is acting as an Employment Agency Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity. This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender, marital status, sexuality, ethnicity, racial, religious or disability considerations, and we welcome applications from all sectors of the community.