• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

• Anticipates customer and store needs by constantly evaluating environment and customers for cues.

• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

• Discovers and responds to customer needs.

• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

• Maintains a clean and organized workspace so that partners can locate resources and product as needed.

• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

• Follows health, safety and sanitation guidelines for all products.

• Maintains regular and punctual attendance.
  

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

• No previous experience required

• Maintain regular and consistent attendance and punctuality

• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
  

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