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Barista Allrounder

TO Live

Toronto, Canada

TO Live is currently seeking enthusiastic individuals to join our team on the plaza of Meridian Hall. We have launched a new initiative to activate this vibrant outdoor space. As part of our team, your focus will be serving various café and bar beverages to audiences and the public. From aromatic coffee and frothy cappuccinos to exquisite wines, beers, and other enticing alcoholic beverages, you'll play a crucial role in creating a delightful experience. Additionally, we will offer a selection of delicious, prepared food for patrons to enjoy.

This seasonal part-time position is ideal for outgoing individuals who thrive in a fast-paced, diverse environment and possess exceptional customer service skills. We also welcome existing employees of the patron services department to apply. As a new employee, you can continue your journey with TO Live as a concession attendant in the venue of your choosing once the patio shuts down for the season.

To succeed in this role, you'll need to be flexible with your schedule, including weekdays, weekday evenings, and weekends. We require candidates who can adapt to these varied shifts. Please note that this is a unionized position, and successful candidates will be required to join IATSE Local B-173.

If you are ready to bring your enthusiasm and dedication to our team, creating memorable experiences for our patrons on the outdoor plaza, we invite you to apply for this exceptional opportunity with TO Live.

ACTIVITIES AND RESPONSIBILITIES

• Set up food and beverage stations in temporary or semi-permanent locations.
• Arrange and maintain stock items at each service location.
• Take orders from the public for various beverages and food items.
• Prepare and serve food and beverages as needed.
• Reheat prepared food when necessary.
• Process orders, handle payments, and provide change.
• Verify the legal age of customers when required.
• Practice safe serving techniques and promptly report any concerns to management.
• Inform management of supply requirements.
• Create attractive displays and merchandise drinks.
• Keep the storage room organized.
• Replace kegs and restock products as needed.
• Clean customer tables and chairs and dispose of garbage.
• Wash equipment, pots, pans, and dishes.
• Maintain cleanliness of interior and exterior surfaces, food and beverage stations, equipment, chairs, tables, and general grounds.
• Direct customers to washrooms as needed.
• Regularly check and address cleanliness and stock issues in washrooms.
• Troubleshoot and attempt repairs of food and beverage equipment as needed.
• Perform daily opening and closing procedures involving the patio furniture, cash, cleaning, and security.
• Assess venue security and escalate concerns.
• Perform other duties as assigned by management.

JOB SPECIFICATIONS

• Possess a valid Smart Serve certification.
• Food Handler Certification is considered an asset.
• Meet the legal age requirement to serve alcohol in Ontario.
• Have 2-3 years of experience in a comparable food and beverage environment, including cash handling and serving alcohol.
• Demonstrate initiative and the ability to work independently for entire shifts.
• Possess basic math skills and money-handling ability.
• Stand and work at a fast pace for the entire shift.
• Lift and carry food and other items weighing up to 45 pounds and occasionally more.
• Follow directions from management.
• Be self-motivated with the ability to work independently and be a team player.
• Exhibit strong customer service skills.
• Maintain a well-groomed, mannerly, cooperative, and friendly demeanour.

WORKING CONDITIONS

• Flexible hours, including work on days, nights, and weekends for 30-40 hours per week.
• Adapt to variable weather conditions during workings outside.
• Travel between TO Live venues as required.
• Adhere to TO Live Health and Safety Policies and protocols, including COVID-19 vaccine and guidelines.

THE ORGANIZATION:

TO Live is one of Canada's largest multi-arts organizations, operating three iconic venues: Meridian Hall, the St. Lawrence Centre for the Arts and Meridian Arts Centre. In addition, TO Live presents a full range of performing arts, theatrical and concert events at these venues in both downtown and uptown Toronto. With these two hubs of creativity and content creation, TO Live has a unique place and perspective to activate creative spaces by inspiring local and international artists, connect audiences and to be the nexus for new ideas, elevate artistic potential, and be the catalyst for creative expression that is reflective of Toronto's diversity.

HOW TO APPLY:

Interested applicants should apply through our TO Live careers website at: https://tolive.bamboohr.com/jobs/

No phone calls or emails please. TO Live thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

Together with the Toronto Public Service's (TPS) initiatives, which TO Lives follows and adheres too, TO Live encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others who may contribute to fostering innovative ideas and solutions.

We ask that you complete the questions provided as part of the online application to assist us in ensuring our recruitment process and programs are equitable and accessible. Your responses are voluntary and the information that you provide is strictly confidential.

We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.

Date Posted: June 01, 2023

Application Deadline: June 15, 2023

Start Date: As soon as possible