Barista

Barista Stratford-upon-Avon, England

Dallas Holdings - Pret A Manger
Full Time Stratford-upon-Avon, England 10.56 - 12.04 GBP Today
Job description

Pret A Manger - Barista

A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.

The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect.

The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.


Right Pret People: Barista Prepared Drink Training

  • To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
  • To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
  • To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
  • To ensure all hot drink training material is available and up to date.
  • To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.

Amazing Service: Creating Pret Buzz

  • To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
  • To call down the queue to bust queues.
  • To serve Barista Prepared Drinks within a reasonable time.
  • To ensure coffee calling is clear, appropriate and consistent to the customers and team.
  • To “wow” customers with latte art

Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge

  • To make all Barista Prepared Drinks to Pret standards.
  • To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
  • To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
  • To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
  • To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
  • To role model Barista prepared drink standard updates and new product launches.
  • To report any Barista prepared drink ingredient quality issues to your Manager.
  • To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.

Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance

  • To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
  • To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
  • To role model the 5 point check to ensure you are set for success.
  • To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
  • To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
  • To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
  • I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.

Shop Profitability: Barista Prepared Drinks waste control

  • To manage the waste levels of Barista prepared drink ingredients
  • To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.

Growing Sales: Maximising Barista Prepared Drinks Sales

  • To have a weekly sales target and share this with the team.
  • To know your shop Barista Prepared Drinks sales versus total sales and the mix.
  • To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
  • To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.

Barista
Dallas Holdings - Pret A Manger

Related Jobs

All Related Listed jobs

Warrington Support Worker - Full Time
Hummingbird Home Care Limited Warrington, North West England, England 11.1 GBP HOURLY Today

Varied work - *Being a support worker will require you to work in our client's own home, where support will be tailored to suit their needs.

Virtual KS4 Engineering Teacher
Latimer Tuition Ltd Remote 14 - 25 GBP HOURLY Today

We require tutors provide a reasonable amount homework between sessions if its something the client is looking for (which a very small proportion are), (and

Hotel Receptionist
The Falcon Hotel Cornwall Limited Bude, England 18800 - 21674 GBP ANNUAL Today

This would be 2 - 3 shifts per week, plus flexibility for holiday and sickness cover. The successful candidate will have strong IT, communication & literacy

General Manager
Louvre Hotels UK Runcorn, England 30000 GBP ANNUAL Today

Minimum of 2 years experience as a General Manager of a fast paced and volume operation. Drive and enthusiasm to succeed in your work environment.

Occupational Therapy Assistant
Optalis Maidenhead, England 23653 GBP ANNUAL Today

The focus of the role will be addressing low level needs for aids and equipment by responding to telephone and email enquiries and occasionally undertaking face