Bar Staff - Members' Room, SMWS Queen Street, Edinburgh Edinburgh, Scotland
Job description
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We are currently recruiting for full time position.
The Company
The Scotch Malt Whisky Society (SMWS) is internationally renowned for our mission to host the world's most colourful whisky experiences. The society was formed out of the unconventional – we think a little bit differently and make it our mission to build a community and a range of experiences to be shared. Over the last three years, the Society has doubled in size and in a fast-paced environment our reputation has grown from strength to strength and our staff team of exceptional hosts has expanded like never before.
The Society Personalities – Unconventional, Expert, Playful, Inclusive
Treating members personally at every touch point, however big the society becomes.
Creating opportunities for members to interact and play an active role.
Applying our expertise to perfecting every detail.
Giving an unconventional twist, however small, to everything we do.
Ensuring every experience, however playful, is rooted in expertise and quality.
Purpose of the role
We are looking for a true customer services professional with a real focus on creating memories and experiences for our valued members and guest.
You need to be naturally passionate about whisky and the delivery of fantastic customer service by creating a great hospitality environment.
You will be warm, engaging, outgoing and confident, have an eye for detail and highly motivated to strive for perfection. Along with a commercial understanding to promote all aspects of the Society, including membership sales, whisky tasting and member events.
There is an opportunity to be trained to Venue Brand Ambassador and host internal and external members’ tastings. This opportunity attracts additional renumeration.
Remuneration also includes share of the service charge.
The Bartender position will report to the Venue Manager.
Duties and Responsibilities
- Participate in Cocktail training and Whisky Outturn tasting session.
- With the Venue Manager, maintain an effective Stock system; monitor of all stock to and from the bar.
- Assist with the smooth and efficient running of the venue.
- Ensure good communication between all venue staff and other departments.
- Participate in staff meetings as and when required.
- Ensure all areas are clean and tidy at all times.
- To encourage and support the integration of food service within the venue.
- Check, float and record sales and cash up at the end of each shift.
- In compliance with licensing regulations, open and close all bars.
Job Types: Full-time, Permanent
Salary: £11.56 per hour
Benefits:
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
Work Location: In person
