Band C - Support - Clayhills Aberdeen, Scotland
Job description
Why LNER?
We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.
Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.
Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.
Are you on board?
TEMPORARY, FIXED TERM FOR 6 MONTHS
Aberdeen, Clayhills
An opportunity has become available for an enthusiastic and committed person to join our Servicing Team at Aberdeen Clayhills Service Delivery Depot as a Band C Support.
Reporting to the Team Leader, you will contribute to achieving the contractual workload within specified production target downtimes, ensuring compliance with safety and quality standards.
Previous experience in the servicing environment is essential.
The position is based on local shift pattern, which involves dayshifts & nightshifts – you must be available to work both.
The Band C will support and guide the Band C servicing team on shift to ensure safe maintenance of all rolling stock that passes through the Depot from all our 3rd party customers (Scotrail / Caledonian Sleeper / Hitcahi) at Clayhills depot.
What will you do
You will be involved in....
- Cleaning our fantastic fleet of trains to an exceptional standard, covering both standard and first class.
- You will be expected to ensure COSHH and health & safety regulations are upheld at all times.
- You will take pride in helping us to deliver an exceptional customer experience onboard our trains
- Lead the team, taking ownership & accountability.
What do we need you to be?
We look for motivated, energetic people who love to deliver a fantastic service to our customers.
You will have the desire to work proudly as part of a specialist team who work tirelessly behind the scenes to give our customers the best rail experience across the UK.
The Essentials
To be successful in this role, we need you to have the following:
- You will have experience in a cleaning role previously
- You will be happy working shift patterns during the week working a total of 35 hours.
- Experience & knowledge of COSHH is essential
- A strong understanding of health & safety regulations within a depot environment
- Strong ambition to provide guidance & leadership
What you'll get:
- Free travel on LNER + 75% off other companies' tickets (for you & dependents)
- Discounted international train tickets (after one year's service)
- 50% discount on LNER tickets for friends & family
- Generous pension scheme
- Annual cycle to work schemes
- Discount, savings and cashback scheme from top retailers
- Health & wellbeing schemes and discounts
- Host of training opportunities to help further your career
- Rewards & awards to recognise when you shine
What we believe:
To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.
We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!
Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.
Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.
Health & wellbeing
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
What next?
As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay!
Start your journey here
