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Job summary Are you looking for an opportunity to advance your career in an innovative and challenging role? Then please read on to find out how University Hospitals Birmingham is leading the way in cancer care across Birmingham and Solihull. 1 in 4 people in the UK are living with Cancer. Therefore it is essential that we support our patients and their families to deliver the best care we can. The Long Term Plan set out by NHS England in 2019 was to ensure every person diagnosed with cancer will have access to personalised care, including holistic needs assessment, a care plan and health and wellbeing information and support. Cancer Services and the newly established personalised care team are passionate and focused on improving training and education of staff working within cancer as well as a wider Trust. The Post Holder will work closely the Cancer Information and Support Services, Clinical Nurse Specialists Clinical Teams and Allied Heath Professionals, covering the patient phone line and will contribute to the organisation and delivery of health and well-being events. In return, you can expect a warm and friendly welcome from the Cancer and wider UHB Team -where our values of Kind, Connected and Bold underpin everything we do. Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can; support staff through a wide variety of training and development opportunities, to support their personal and career development objectives. Main duties, tasks & skills required The post holder will form an integral part of the personalised care team to provide cancer patients with information and support that meets their individual needs. To discuss what matters to them and provide cancer information and/or signpost them to support services. Assist and promote cancer awareness campaigns and engagement events. Develop and maintain good professional relationships with patients, carers and specialist cancer teams at UHB. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can; Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital. Job description *Please Note*: For a detailed job description for this vacancy, please see attached Job Description* Person specification Qualifications EssentialEducated to A-level, and or NVQ Level 3 or 4 in Health and or Social CareContinued professional development. Experience EssentialExperience of working in a multi-disciplinary team.Experience of working in a healthcare setting.Customer Care experience.Knowledge of patients' needs when being treated / care for in a healthcare setting.Accurate data entry, typing and checking skills.Ability to produce letters / reports using Word and Excel.Understand own limitations and know where to seek advice and support.Have an understanding of the physical and psychological needs of a patient.Knowledge of the elements of personalised care initiatives in cancer.Experience of using Microsoft Office, including Word, Excel and PowerPoint. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.