B2C Key Account Manager Windsor, South East England, England
Job description
Small Company. Big Products.
Logitech is a world leader in products that connect people in a natural, intuitive way to the digital experiences they care about. We develop our products with a powerful blend of artistic design, surprising science, and innovation driven by consumer insight. Our consumer products are designed for popular computing devices-PCs and Macs, tablets and smartphones. Want to be part of this team of innovators?
The Role:
Reporting to the Head of Retail, the selected candidate will be responsible for developing and maintaining the relationship between Logitech and one of our highest-profile retail partners to build and implement an annual & quarterly plan, utilising available budgets to deliver the maximum ROI and specific category objectives. We want someone who can make a difference and has the hunger to make a difference. Growth opportunities are wide at Logitech and you can build an enjoyable and rewarding career with us.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:
Be accountable for the performance of Key Accounts, achieving assigned targets for strategic objectives
Identify and onboard new business opportunities to drive expansion Omni-Channel
Establish productive, professional relationships with key personnel (on all levels) in assigned customer accounts
Lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones
Develop the business by identifying all opportunities within sub-channels & customer portfolios
Successfully introduce and implement new products (NPI) and key initiatives
Contribute the development of Logitech’s approach for channel partners
Coordinate and execute country campaigns with your selected accounts
Set up a quarterly key metrics activity and execution plan by account
Monitor and manage execution of the activities by measuring and reporting on activities and campaign results
Manage weekly forecast process to improve our business planning
Define, manage and control budget per Partner/Account
Control the relevant ROI (return on investment) and success parameters
Coordinate the involvement of company personnel, including marketing, support, service, and management resources, in order to meet account performance objectives and customers’ expectations
Proactively assess, clarify and validate customer needs on an ongoing basis
Be a Brand Ambassador
Your Skills:
For consideration, you must bring the following skills and behaviors to our team:
Account management experience with a track record in consumer electronics or FMCG
Possess a deep understanding of how to deal with Omni-Channel retail partners and professional customers
Fluent in English, both written and verbal.
Analytic, structured, highly driven and solution oriented person
Excellent presentation and communication skills
Ability to build strategic relationships
Strong financial acumen
Knowledge across a range of marketing tools
Excellent negotiation skills
Ability to drive and coordinate projects
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.
“All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”
