Job description

About Us:

Founded back in 2009, Lovett Care has been operating care homes across the Northwest for over a decade and recently in Wales after acquiring four homes. With a strong reputation in the care industry, we pride ourselves on creating a ‘home from home’ environment which enables residents to live life to the fullest, whatever their age or condition. Lovett Care is values driven and see our people as our greatest asset. Our Mission is to be recognised as a passionate and committed provider offering quality person-centred care in a safe, comfortable ‘home from home’ environment.

Our Vision is through the professionalism and collaboration of our team members, we achieve an excellent standard of person-centred care where everyone has the freedom of choice, privacy, dignity and is treated with the upmost respect

Lovett Care is seeking an Assistant Manager to join our amazing team at Lovett Care. This is a fantastic opportunity to work in partnership with our team to deliver quality care for a diverse group of residents.

You will have previous experience in an assistant manager role and within a care environment. To discuss this exciting opportunity further, please forward your CV and covering letter to Claire Main, General Manager.

Job Purpose:

Championing independence and personal choice whilst developing care plans to meet our residents changing physical, social, and psychological needs whilst building on the positive reputation of the Home. To ensure the effective Nursing of the Home and the planning, implementation, and evaluation resident’s care as part of a multi-disciplinary team. Reporting to the General Manager.

Key Accountabilities:

Compliance and Quality:

• Ensure compliance with all legal, regulatory, and best practice guidelines ensuring all risks are proactively managed and issues identified, investigated, and resolved.
• Conduct care audits, monitor standards of care, and take corrective action where appropriate.
• Ensure the delivery of quality care continually assessing our residents’ needs and wishes, developing the service to enhance their quality of life.

Professional Nursing:

• Oversee all aspects of medicine management, ensuring medicines are appropriately received, stored, and administered to our residents.
• Promote high standards of nursing care for self and your team, actively seeking ways to improve levels of service.
• Be prepared to cope with incidents or emergency situations as they arise and report them to the General Manager.
• Report to General Manager any relevant changes in patients’ conditions and situations.

Performance and Leadership:

• Take a leadership role for the team, ensuring all team members are supervised appropriately and rotas are in place to enable the smooth, efficient running of the business.
• Take an active role in the development of yourself and others ensuring the team’s skill and knowledge levels are able to meet the changing needs of the business.
• Be responsible for supervising staff, allocating work, encouraging staff development, and ensuring Lovett Care’s policies and procedures are followed.
• Management of the Homes budgets.
• To embed and demonstrate our company values throughout the day.

Health and Safety:

• Practice safe systems of work across the range of tasks in particular moving and handling of residents. Carry out risk assessments having due regard for personal safety and safety of residents, visitors, and team members.
• Understand personal responsibilities in relation to the Health and Safety at Work Act and fire safety and evacuation procedures, demonstrating a working knowledge of COSHH assessments applicable in your area of work.
• Completion of mandatory E-Learnings.

Professionalism and Candour:

• Conduct yourself in a professional and courteous manner always towards residents and their visitors, respecting the dignity and individuality of each resident and team members.
• Contribute to, and promote team working at all times, responding positively to colleagues, and actioning all reasonable work instructions promptly.
• Advise on the supply and quality of items used to carry our tasks, ensuring the timely and appropriate ordering of replacement goods within home budget.
• Take reasonable care of items of equipment used to carry out tasks, including general cleanliness and advising on any faults or the need for maintenance or replacement.
• Responsible for the safe and tidy storage of supplies and equipment.
• Demonstrate, drive, and engage in Lovett Care’s culture and values.

Skills & Competencies:

• Passionate, Caring and Service focused
• Strong communicator
• Takes personal responsibility
• Planned and organised
• Resilient and driven to succeed
• People focused, supportive and motivational
• Attention to detail
• Has high integrity, professional and objective
• The work will require a flexible approach as hours will vary to reflect the work patterns and needs of the business.
• Committed to making a difference and adding value

Knowledge and Experience:

• Familiar with the care industry and regulatory framework
• Understands the principles that underpin person centred care
• Understands the legislative framework for health, safety, and risk management
• Use of IT systems & system savvy
• Understands finance management within a Home: costs, patient finances and accounting
• Numerate and literate
• Experience of leading and managing a team

You will have:

• Experience of working in a care environment
• Experience in role applied for
• Excellent written and verbal interpersonal communication skills
• Competent IT skills
• Satisfactory DBS Check

Benefits:

• 28 days Holiday (Including Bank Holidays)
• Auto Enrolment Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• £500 Employee Referral Bonus Scheme
• Lovett CARES - Employee Discount Scheme
• Apprenticeships available

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Job Types: Full-time, Permanent

Salary: £34,000.00 per year

Benefits:

• Employee discount
• On-site parking
• Referral programme
• Store discount
• Wellness programme

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Work Location: One location

Reference ID: AM|RHIWLAS