Avaloq Delivery Manager and Project Manager London, England
Job description
Project & Delivery Manager
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us ahead of the competition.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
An excellent opportunity for an individual to support Global Private Bank and Wealth (GPB&W) projects, providing expert guidance to Operations team in relation to test planning and UAT scripting. Support the Programme Manager to create regular progress reports for management meetings. Support the management of Programme's Clarity projects by aligning with Workstream leads on Status reporting and Risks & Issues management.
- Provide Avaloq Core Banking System subject matter expertise to support Avaloq related projects.
- Act as UAT test manager for all GPB&W in flight projects including managing of product backlog. Support sprint planning activities and manage release scheduling including business (Operations) release planning activities.
- Support process baselining for GPB&W projects and coordinate GPB&W workstreams clarity reporting. Working with GPB&W workstream leads to coordinate activities across workstreams, including but not limited process heat maps creation, outlining approvals required, quantification of configurators effort required (in man days).
- Maintain GPB WIBS Book of Work, including but not limited to creating a fortnightly extract from the Programme Saves Forecasting tool.
- Aligning with the Business Service leads and the regional leads on changes necessary and ensuring all agreed updates are submitted as a Change Request as per Programme's Change Control process.
- Maintenance of benefits tracking, including but not limited to aligning with Business Service leads to ensure closure of vacated positions and providing support to evidence collating for validation of non-FTE benefits.
- Demonstrate understanding of the Avaloq Core Banking System subject matter expertise to support Avaloq related projects is mandatory.
- Jira, clarity experience along with PM or BA skills is mandatory.
- Ability to work as part of a team and individually.
- Support and/or guide colleagues both onshore and offshore.
- An awareness of identifying programme/Change issues and escalate as appropriate in a timely manner.
- Ability to work to tight deadlines with changing priorities.
- Experience in change and risk management
- Process improvements realized in plan.
- Support the implementation of any GPB&W projects initiatives.
- Excellent communication and organisation skills, both verbal and written, together with excellent customer focus.
The base location for this role is 8 Canada Square, London, E14 5HQ. This role will have flexible working arrangements available for working from home and office on a rota. Hybrid working.
You’ll achieve more when you join HSBC.
At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC, you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.
