Job description
Summary
Key Qualifications
- Ability to ensure the user experience in Apple's offices is at the highest level
- Providing guidance on how to best interact with and utilise Apple's A/V systems, providing guidance and support as needed via face-to-face interaction, chat, email, and telephone
- Collaborating with support teams to ensure that the A/V systems are maintained
- In-depth knowledge of Networking and IT protocols and ability to identify issues that may arise due to network configs
- Independent ability to research technical problems and solutions
- Researching new and innovative solutions to the technical challenges that arise, managing the resulting projects
- Failure diagnosis investigation and fault rectification testing and rectifying any faults and works completed on time
- Event and project management experience
- Exceptional customer service and delivery
- Presentation and demo experience
- Project technical documentation
- Project management
Description
Education & Experience
Additional Requirements
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.