Auditor - Bristol & West Midlands Remote
Job description
About Us:
We’re DF Capital, a specialist savings and commercial lending bank built to serve the needs of individuals and businesses in the UK. From straightforward savings to practical commercial finance solutions, our aim is to provide first class customer service to help manage and grow businesses or consumer savings.
We are entering another exciting chapter of the DF Capital story as we look to accelerate our ambitions and significantly scale the business, our Auditing Team is following suit.
Why others choose DF Capital:
- We aim to provide an inclusive, progressive, and sustainable environment where our employees thrive.
- Having engaged employees who enjoy what they do is the key ingredient for us to deliver on our strategic ambitions.
- As a team we are focused on delivering growth and ensuring that we collectively act sustainably.
- Fostering a positive culture across the firm, making sure our employees feel valued for their contribution and keeping them safe and well are critical to us.
- We see ourselves as a progressive employer who has clear structures and many opportunities for our employees to build their own careers by providing our people with the right training and support to help them excel in their roles and future careers.
- We believe having great people in our team, who work hard and put our customers’ needs first, is a differentiator and builds depth of relationship, repeat business and customer loyalty.
- We are confident that an applicant with the right attitude and drive will succeed in this role.
Your day to day:
Our Risk team sits at the heart of the business, overseeing all aspects of the customer journey from consideration to recovery.
You’ll join the DF Capital Risk team performing field-based audit examinations for current customers, reporting your findings back to the risk and relationship teams enabling them to make informed decisions. You will be diligent and respectful in your approach, spotting issues early and enabling the risk team to tailor financial solutions that best fit our customers. You will also collaborate with other teams including Sales and Operations.
- Manage and perform field based audits across our portfolio
- Report risks identified on a timely basis with accurate information and delivery
- Improve the efficiency and accuracy of our processes by supporting the ongoing development of Audit and Risk frameworks and procedures
- To provide flexibility and an ability to prioritise workloads to meet the changing needs and demands of the business
- To engender a positive and professional working environment that engages customers so as to ensure customer retention and thus maximise opportunities at all times
- Assisting with the management of risk around the business via adherence to operational systems and processes at all times
- The role can involve extensive travel, with overnight stays expected and you must possess a full driving license.
- EV car provided or option to use own vehicle with a £6k car allowance.
- This role will cover Bristol and West Midlands.
Requirements
You should apply if:
You are an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude as well as have:
- You will have excellent verbal and written communication skills.
- You’re independent and well organised with a ‘can do’ attitude.
- You have excellent Customer Relationship skills.
- You are hard working and passionate about achieving great results.
- You pitch in and aren’t afraid to get your hands dirty.
- You will be confident with numbers, have an excellent attention to detail and able to work well on your own and as part of a team.
- You’re excited by the challenge of working with a new dynamic lender.
Benefits
What's in it for you:
- Private medical insurance for you and your partner/spouse
- 10% Employer pension contribution
- 30-day annual leave entitlement plus Bank/Public Holidays
- Free Gym Membership
- Discretionary annual bonus
- Discretionary share awards
- Life Assurance
- Income Protection
- Save As You Earn company share acquisition scheme.
- Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles.
- 3 days paid Volunteering leave to support our local communities.
